University of Alaska Southeast

Course Description

Crisis Management and Human Behavior

Code and NumberMTR - 244

USCG Certificate of Completion for Basic Safety Training and Crowd Management

Must be able to read and write fluently in the English Language.


This 14-hour course is intended for Mariners responsible for cargo and the safety of passengers in emergency situations.  This course meets the  STCW Crisis Management & Human Behavior requirements including Passenger Safety, Cargo Safety & Hull Integrity Training for officers on Ro-Ro Passenger vessels.


Special Crisis Management classes can be arranged by contacting Diana at the Marine Transportation Office, 907-228-4568 or

Coast Guard Licensing

Complete information regarding licensing can be found at  You can also contact the USCG National Maritime Center Help Desk at 1-888-427-5662.  Personnel there are very helpful and happy to answer your licensing questions.  Other useful phone numbers are below.

 UAS Ketchikan Marine Transportation Office: 907.228.4568

Ketchikan USCG Marine Safety Office: 907.225.4496

Juneau USCG Regional Exam Center: 907.463.2458

Nationwide Exam Centers Contact Information: Click Here


LocationKetchikan, UAS Tech Center, 600 Stedman St., Room R118
DatesTBA - contact Diana at 228-4568 to schedule a class in Ktn or Jnu.
Days and Times2 days 0800-1600 hrs