University of Alaska Southeast

Job Posting

Company: DIPAC's Macaulay Salmon Hatchery
Location: Juneau, AK
Position: Tour Guide/Retail Clerk
Requirements: See job posting
Summary: Tour guide is a customer service oriented position that acts as the face of the Macaulay Salmon Hatchery and Ladd Macaulay Visitor Center. The position requires public speaking in front of large groups as well as money handling skills.

Tour guides will work in a fast-paced environment and will need to be able to multi-task and move from one work station to another as needed. Interest and knowledge of marine life and fisheries are a plus. Will have scheduled days off, but must be willing to change due to the needs of the tour industry.

Duties and responsibilities:
  • Providing educational commentary to large groups 
  • Giving one-on-one tours to small groups
  • Conversing with a wide range of guests, answering questions, and providing facts
  • Retail sales, cash register operations, money handling
  • Stocking merchandise
  • Cleaning of visitor center, aquariums, and gift shop
  • Mail orders
  • Providing guests with salmon samples

Qualifications:

  • Public speaking experience
  • Money handling skills and customer service experience a plus but not required.
  • Must be willing to have a flexible schedule, and change shifts on short notice

Visit the DIPAC website for an online application, and submit resumes to: chelsea_bumb@dipac.net

Pay rate/job length: Seasonal position from April 30 - October 2nd. Full-time availability preferred, but will accept applications for part-time as well. Pay rate is $10-13/hour DOE.

Contact: Katie Harms
Contact at: (907) 463-1635
Closing Date: May 15, 2018