1
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Why can't I publish certain files and/or folders?^
Following every publish one should get in the habbit of checking their messages on the CMS Dashboard. This listing provides deatils on the publish to include files/folders that may have been skipped due to issues with naming.
When naming files be sure to standardize. An example is .jpg versus .JPG. If an opposite extension already exists on the live server the publish when not complete. Recently a rice.jpg file was attemting to be published and would not due to a rice.JPG already existing on the live server as an orphaned file (laying outside the CMS). Often times computer programs will default to an uppercase/lowercase for file extensions. Before uploading to the CMS be sure to change to lowercase or change once uploaded to the CMS (Edit/system and change system name).
This conflict also exists with the case of file names. Example, if "File.pdf" already exist on the server and "file.pdf" is being published by the CMS an error will result.
2
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Why doesn't my folder show up in the navigation?^
There are several reasons this could happen. Any one or a combination of the below could be your reason:
- A folder must contain a file prior to showing up in the navigation. Create a file in that folder and recheck
- Include in Navigation is not selected under the Edit tab for that folder
- Under the edit tab for that folder the Include when indexing is not selected
- The Display Name has been left blank under the Metadata tab
- If you changed a file location, it won't show up in the published pages until you publish all the pages again.
3
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How can I have a shorter return to the next line like a <br/> tag?^
When you hit 'enter' the editor makes a new <p> tag which creates the equivalent of two lines - like this:
xxxx - next line
If you want a shorter space to the next line hit 'shift-enter' and it will only go one line like this:
xxxx - next line - see?
Please use the break tag sparingly, and never use two break tags when one paragraph tag will do!
4
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How do I make an email link in edit?^
- Hi-light the text you want the email link to display with.
- Click the link button ()it looks like a chain link).
- In the dialog box click the "External Link" tab.
- Paste in the following if the email were to John.French@uas.alaska.edu: mailto:John.French@uas.alaska.edu (Notice that it is the email address with "mailto:" inserted before it.)
- Click submit.
5
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All my links are broken and are adding another layer of folders to the url. How do I fix this?^
In the edit mode, under System uncheck the box named maintain absolute links while publishing . This will allow the cms to write the links relative to their location in the folders. THIS MUST NOT BE CHECKED.
6
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I've set up a new email for the office, how do I check it?^
For the address section of the pages in the CMS (lower left section of page) we've asked that departments have email set up for the office. An example would be helpdesk@uas.alaska.edu. The reasons for setting up a shared email account are numerous, one is that several people can check it without having to give out passwords.
When a work order has been submitted for a department email account to be established and the work order is completed, please call the I.T. Helpdesk at 796-6400 for the few steps it takes to subscribe to that new email account.
7
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How do I insert a link into my dynamic left navigation, when that page is not in the file, but resides elsewhere?^
- Go to the menu bar
- Choose default/external link
- Enter the full url to the page to which you want to link (http://www.etc)
- Mark "Include in Navigation" to "yes".
The side bar navigation list will now treat that link like a page in your file.
8
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I would like to add the file size of a PDF, how do I do that in the CMS?^
To obtain the file size you can either check its file size prior to posting in the CMS, or if the file already resides in the CMS you can select the file (likely in your docs folder) and cancel downloading the PDF when prompted. In the window you will see the file size in Bytes. An example would be the file size in the CMS indicating 47096 B = 47Kb. Please use either KiloBytes or MegaBytest.
It is suggested that the standard way of identifying a PDF is to write it as:
File Name ( PDF | xxKb)
Feel free to cut and past the above into your page. Once pasted you'll want to change the File Name to that of your document/form and linking to the file. By following one of the methods above you can also put in the actual file size of the document. By cutting and pasting the above you will be providing a link to the PDF help page which has information about Acrobat Reader use as well as the ability for your viewer to download the Acrobat Reader if needed.
9
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Why doesn't my new site show up in the UAS Google search?^
The UAS Google search in the top right side of every page is a free service provided by Google. The frequency at which our sites are indexed by Google are not controlled by UAS. The Google spiders are quite active and it should only take a few days for your sites to update in the search results.
10
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What are those icons showing up on my pages just above the content?^
These icons provide the repurposing of your content. As these features are added you will see additional icons added if applicable to your page(s). All sites will contain the help page, page up/down, printer friendly and text only. When developed, if you're page(s) will benefit from an RSS/XML link this will also be added.
11
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How do I change my CMS password?^
When logged into the CMS you can change your password by selecting the Tools Menu at top, followed by Preferences/User Preferences. If you've forgotten your password and need it reset, please email the IT Helpdesk.
12
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How do I create Web forms in the CMS.^
To create a form that users can complete online and trigger an email you can accomplish one of two ways:
- You could switch to html view and code by hand and/or prepare in an outside editor like Dreamweaver followed by pasting into the CMS code view.
- A far simpler approach to building and maintaining forms is it have the forms tool implemented on your site. The forms tool allows you to take a visual approach to creating a standards compliant form. To have the forms tool set up you can contant the IT Help Desk.