FACULTY EMPLOYMENT
 SUPPORT SERVICES

Information Technology Services

Located in Juneau with regional services for Ketchikan and Sitka

Mission Statement

The mission of UAS Information Technology Services is to make the University of Alaska Southeast an exceptional place to learn by providing computing technology and services responsive to the needs of the University community.

Technology Help

The UAS ITS Technology Helpdesk is available to provide initial assistance with any technology needs of both faculty and students. For hours of operation, contact details, and technical support guides, please visit the Website.

Instructional Design Support at UAS

Regional Equipment and Classrooms

All classes at UAS have a Web presence through the course management system called UAS Online. All students, faculty and staff have network storage, Web hosting space and ePortfolios. The campuses have wireless Internet for the convenience of all users. Mobile classrooms consisting of laptops utilizing the wireless network are available to faculty. A variety of technology such as still and video cameras, laptops computers and more can be checked out by faculty and students. Video conferencing is available for faculty for classes and meetings with staff or students at other campuses. Computing labs are available for students to complete homework assignments and receive assistance. Computer classrooms are available for faculty for teaching. Equipment and services are available for media production, copying and broadcasting via the satellite system. Conversions from one media type to another are also available along with many other services.  

Contact local support to see what is available on your campus.

Sitka Information        747-6653    800-478-6653
Ketchikan Information    228-4511    888-550-6177   

Instructional Support

Instructional Designers

Instructional designers are available to assist in designing your course and integrate technology where appropriate. They can also provide training on all of UAS’s technologies for faculty. All designers are available for all campuses and can provide training via distance through Web Meetings.

Barney.Norwick@uas.alaska.edu    Juneau    796-6579    877-465-6400
Susie.Feero@uas.alaska.edu        Sitka    747-9424    800-478-6653 x 9424
Maureen.OHalloran@uas.alaska.edu    Sitka    747-9424    800-478-6653 x 9424

Media Services

Media Services in Juneau provides support for all campuses with its many services. Contact Jim.Gage@uas.alaska.edu for more information. 796-6463 or 877-465-6400.


To report broken University equipment

Juneau Campus, Computers & Telephones - ITS Helpdesk - 796-6400
Ketchikan Campus, Computers & Telephones - Campus Technician - 228-4532
Sitka Campus, Computers - Campus Technician - 747-7744
Sitka Campus, Telephones - Facilities Services - 747-7724

08/07