1
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How do I opt out of the protection of this system?^
- Point your web browser to: http://antis.uas.alaska.edu
- Click on Settings
- Uncheck the Adhere to corporate defaults box
- Choose Definite Spam filtering off (deliver messages to recipients) for both Spam & Likely-Spam info.
- Click the Apply Changes button.
- Check for the confirmation message in the upper left of the settings. Once those steps are complete the system will immediately stop filtering spam. New incoming spam messages will now arrive in your mailbox.
2
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How do I retrieve a message that’s been marked as blocked?^
In your email, you should be receiving messages from the Anti-Spam system showing all of the messages recently identified as Spam. After reading through the listed header information, if you find a message has been mistakenly filtered, simply click the 'Unjunk' link.
3
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How do I increase the aggressiveness of the Anti-Spam system filter?^
- Point your web browser to: http://antis.uas.alaska.edu
- Sign in
- Click on Anti-Spam, Anti-Phishing (along left)
- Click on Anti-Spam Agressiveness sub-item
- Uncheck the Adhere to corporate defaults box
- In the below section, adjust the strength of the filtering from 1-5 (5 being the strongest setting).
- Click the Apply Changes button.
- Check for the confirmation message in the upper left of the settings.
During the pilot testing, all 5's proved to be an effective filtering with very few falsely identified messages. Adjusting these settings will allow for fine-tuning the system to best work for your needs.
4
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I'm getting lots of messages in Russian and I don't speak Russian, what can I do to block these?^
By default, all languages go through the same filtering. So please try using the same techniques that you would use for English (or other language). If these do not seem to be helping, try blocking all messages in Cyrillic (i.e. Russian alphabet).
- Point your web browser to: http://antis.uas.alaska.edu
- Sign in
- Click on Anti-Spam, Anti-Phishing (along left)
- Click on Foreign Languages
- Uncheck the Adhere to corporate defaults box
- Find the Cyrillic language in the list, and bullet the Block All column
- Click the Apply Changes button.
5
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Particular addresses slip by the filter, can I block someone?^
The Anti-Spam server itself receives regular spam definition updates to keep the system in line with the most recent spam techniques. It may be that the messages you are seeing have not yet been added through that update. To add specific rules to your profile, follow these steps:
- Point your web browser to: http://antis.uas.alaska.edu
- Sign in
- Click on Anti-Spam Techniques
- You should already be on the People item
- Click on the Blocked tab
- Click the Add button
- Type in the address in the provided field
- Click Add to complete the addition
- Check for the confirmation message in the upper left of the settings.
Messages that are sent to you from that particular address will now be regarded as spam and filtered according to your settings.
6
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Messages still get through. Can I report particular messages?^
This address forwards the messages to our anti-spam software vendor which they use to help identify new spam.
submitjunk@antischk.uas.alaska.edu
It is best to forward the message as an attachment (versus "inline").
7
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Is there a limit to the amount of junk stored in the Anti-Spam system?^
There are no size limits on junk folders. There is a time limit though; junk mail will be deleted after 30 days.
