Skip to content
 Scroll To Top

What is the Replacement Program?

UAS centrally supports a computer replacement program, the goals of which are to ensure that no UAS regular staff and faculty position has an outdated computer, and that a consistent support environment is maintained.

  • The program is intended to support the UAS regular staff and faculty positions (roughly 450 individuals)
  • Each faculty and staff position at UAS is eligible for this program.
  • Program computers are associated with the Position Control Number (PCN) and are designated as "JR" or “replacement computers.”
  • Computers managed under this program are required to run the standard UAS managed software "build."
  • When a replacement computer is identified as “outdated”, it can be turned in to IT Services to be replaced with a current model. Classifications of "current" and "outdated equipment" are determined by the replacement schedule.  
  • IT Services maintains the pool of available current-model computers by reallocating existing computers and purchasing new computers when needed. 
What if the department does not have a refresh-designated computer for the position?

If no refresh computer is available (because the position is new, the computer had been lost, or the position had non-standard or departmentally purchased equipment), the department can add a computer to the refresh cycle by providing a current supported model.  This computer will be associated with the PCN and designated as part of the refresh pool.  When that computer is outdated, it can be turned in for a replacement current computer.

What if the department wants an early refresh -- to replace a computer that is not outdated?

IT Services maintains a list of currently supported computer specifications.  A department can purchase a new computer from this list to replace a refresh computer at any time.  The new computer is associated with the PCN and designated as a refresh computer.  The previous computer is moved out of the refresh and is available for reallocation within the department.

 

Can't find the answer?

Search the Helpdesk site.

Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

helpdesk@uas.alaska.edu

 

Content maintained by Helpdesk.