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Rebuild/Replacement Form

  1. Please read, complete and submit the Rebuild/Replacement form.
  2. The Rebuild/Replacement form will be reviewed within one business day by the Helpdesk.
  3. The Helpdesk will notify you via email when the form is approved. If the Helpdesk has any questions regarding the form they will contact you.  
  4. After your Rebuild/Replacement form is approved, you will need to reserve the checkout laptop from the Computer Lab (796-6521) for the day you would like the work done, if available.
  5. A work order is created when you you pick up the Rebuild/Replacement laptop, or have it delivered on reservation day. Your computer must be available to be worked on at this time. Please do not pick up the checkout laptop before you are ready to have the work done.
  6. After you have checked out the Rebuild/Replacement laptop the rebuild process will be completed by the end of the next business day - no later than 4:30pm.
  7. Your computer is returned to you by an NDS tech and the checkout laptop is returned to ITS.
Service Choice
Rebuild or Replacement? 

Rebuild: Computer is updated with newest version of the software package (build).

Replacement: Computer is replaced due to system or hardware failure.

Rebuild
Replacement

Contact Info

Computer Info
Current Computer Name 

On a PC you can find your computer name by right clicking in the My Computer icon on your desktop. Then choose properties/Computer Name.

On a MAC, depending on your operating system (OS) version, the name will display on the log-in screen. In other OS versions the computer name can be found in Apple Icon -> About this Mac -> More Info

Additional Info

One item per line please.

Default Printer 

The UAS campus build is pre-populated with much of the most commonly used software (see Core Software). Please articulate any specialty software that you may have asked IT Services to install in addition to this core build.

Special Needs/Other Notes 

Please Note: While we make every effort to move your settings over, it is not always possible. Some or all of your application settings may not be preserved in the Rebuild/Replacement process.


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