There are many reasons why your webmeeting doesn't open. Here are a few of the most common:
- Blackboard Collaborate has encountered an exception. This message usually pops up for first time users. Just click "Don't Send", and it should connect to your session.
- I click on the "Webmeeting" link in my course, but nothing happens. Some browsers may not indicate that your Collaborate session file has been downloaded. Open the "Downloads" menu in your browser, and you should see a file called "webmeet.collab". Double click on that file, and the session should launch.
- When trying to connect to a webmeeting, I get the message, "this application is from an unidentified developer". Mac users will receive this message, and can get around it by going to the Apple icon > System Preferences > Security and Privacy > General tab. Click on the lock icon in the lower left corner and enter in your administrator credentials for that computer. Then, where it says "Allow apps downloaded from..." select "Anywhere".