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Address Information



I.T. Help Desk

Whitehead 208B
Mailstop: WH1
11120 Glacier Hwy
Juneau, AK99801

Phone: Help Desk: 907 796-6400
Toll Free Help Desk: 1 877 465-6400
Toll-free UAS (days M-F) :
1-877-465-4827



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Helpdesk
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Elluminate Live! @ UAS


Elluminate Live! (eLive) is the current software for supporting web meetings for courses or student and staff collaboration.

Used primarily in teaching distance education courses, eLive is a way to bridge distance and campus courses, have special guests at the state and national level, hold virtual office hours and bring together colleagues from all over the US and world.



This site is designed to be a resource for faculty, staff and students at UAS to navigate the world of web meetings.
Headset with Boom
If you are new to eLive, you'll need a headset with a boom mike. Users have experience the best results with non-USB type headsets. You'll also need to follow the set up procedures below.

eLive Set-up
  • Computer ready? Follow the prep guide (PDF file).
  • Ready? Visit UAS's Configuration Room (uses Java).
    • See if you can access an eLive session
    • Set-up your sound
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"" UAS is an AA/EO institution / Copyright 2005.
University of Alaska Southeast
11120 Glacier Hwy, Juneau, AK, 99801
877 465-4827 |