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The information on this page is maintained by the UAS IT Helpdesk and it is intended to accurately reflect the reliability of our most critical systems.  If you are aware of any outages not reflected here, please contact the Helpdesk so it can be investigated.

WebMeeting

Blackboard Collaborate
DOWN WebMeeting on 2018-10-26
Collaborate Classic was temporarily unavailable starting at 8:00 PM. For more information, see http://stspg.io/19835844e.
Updated 2018-10-28 11:52:55 by TLTAYLOR7
UP WebMeeting on 2018-05-08
Blackboard believes they have resolved the Collaborate Classic "failure to launch application" error. If you are still encountering problems loading your webmeeting, contact the Helpdesk at 796-6400.
Updated 2018-05-08 14:27:11 by TLTAYLOR7
IMPACTED WebMeeting on 2018-05-07
Updated 2018-05-07 09:32:47 by TLTAYLOR7
IMPACTED WebMeeting on 2018-05-06
Updated 2018-05-07 09:32:44 by TLTAYLOR7
IMPACTED WebMeeting on 2018-05-05
Updated 2018-05-07 09:32:42 by TLTAYLOR7
IMPACTED WebMeeting on 2018-05-04
Updated 2018-05-07 09:32:40 by TLTAYLOR7
IMPACTED WebMeeting on 2018-05-03
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-05-03 09:28:05 by TLTAYLOR7
IMPACTED WebMeeting on 2018-05-02
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-05-02 11:49:47 by MCARTE32
IMPACTED WebMeeting on 2018-05-01
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-05-01 17:00:40 by MCARTE32
IMPACTED WebMeeting on 2018-04-30
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-30 09:34:07 by MCARTE32
IMPACTED WebMeeting on 2018-04-29
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-29 10:47:44 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-28
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-29 10:47:40 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-27
Blackboard technicians believe they have resolved the "unable to launch application" error for Collaborate Classic. If you are still having trouble accessing your webmeeting, please contact the UAS Helpdesk. Our work-around is still available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-27 13:53:45 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-26
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix. Contact the Helpdesk if you are still having this problem.
Updated 2018-04-26 10:41:48 by MCARTE32
IMPACTED WebMeeting on 2018-04-25
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix. Contact the Helpdesk if you are still having this problem.
Updated 2018-04-25 16:58:23 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-24
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-24 16:42:35 by MCARTE32
IMPACTED WebMeeting on 2018-04-23
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-23 09:40:31 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-22
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-22 12:46:19 by MMARNOLD
IMPACTED WebMeeting on 2018-04-21
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-22 12:46:16 by MMARNOLD
IMPACTED WebMeeting on 2018-04-20
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-20 10:23:08 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-19
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-19 08:24:03 by MCARTE32
IMPACTED WebMeeting on 2018-04-18
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-18 14:19:57 by JDEMING2
IMPACTED WebMeeting on 2018-04-17
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-17 17:55:39 by MMARNOLD
IMPACTED WebMeeting on 2018-04-16
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-16 16:04:16 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-15
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-15 12:02:41 by MMARNOLD
IMPACTED WebMeeting on 2018-04-14
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-15 12:02:38 by MMARNOLD
IMPACTED WebMeeting on 2018-04-13
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-13 13:14:56 by MMARNOLD
IMPACTED WebMeeting on 2018-04-12
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-12 08:04:29 by MCARTE32
IMPACTED WebMeeting on 2018-04-11
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-11 18:52:46 by MMARNOLD
IMPACTED WebMeeting on 2018-04-10
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-10 08:07:34 by MCARTE32
IMPACTED WebMeeting on 2018-04-09
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-09 07:38:06 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-08
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-09 07:37:49 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-07
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-07 13:09:52 by MMARNOLD
IMPACTED WebMeeting on 2018-04-06
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-06 17:03:04 by MMARNOLD
IMPACTED WebMeeting on 2018-04-05
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-05 07:29:04 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-04
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-05 07:28:59 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-03
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-03 09:48:29 by MCARTE32
IMPACTED WebMeeting on 2018-04-02
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing. A work-around is available at uas.alaska.edu/pub/collaboratefix.
Updated 2018-04-02 16:53:12 by TLTAYLOR7
IMPACTED WebMeeting on 2018-04-01
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-04-01 11:41:01 by MMARNOLD
IMPACTED WebMeeting on 2018-03-31
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-04-01 11:40:56 by MMARNOLD
IMPACTED WebMeeting on 2018-03-30
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-30 08:58:29 by MCARTE32
IMPACTED WebMeeting on 2018-03-29
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-30 08:58:24 by MCARTE32
IMPACTED WebMeeting on 2018-03-28
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-28 12:13:07 by MCARTE32
IMPACTED WebMeeting on 2018-03-27
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-27 08:18:01 by MCARTE32
IMPACTED WebMeeting on 2018-03-26
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-26 08:39:05 by CJBENNETT
IMPACTED WebMeeting on 2018-03-25
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-26 08:38:20 by CJBENNETT
IMPACTED WebMeeting on 2018-03-24
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-26 08:37:59 by CJBENNETT
IMPACTED WebMeeting on 2018-03-23
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-23 08:24:01 by MCARTE32
IMPACTED WebMeeting on 2018-03-22
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-22 08:15:33 by MCARTE32
IMPACTED WebMeeting on 2018-03-21
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-21 08:27:50 by MCARTE32
IMPACTED WebMeeting on 2018-03-20
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-20 14:19:16 by MCARTE32
IMPACTED WebMeeting on 2018-03-19
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-20 14:19:14 by MCARTE32
IMPACTED WebMeeting on 2018-03-18
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-18 12:43:16 by MMARNOLD
IMPACTED WebMeeting on 2018-03-17
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-18 12:43:22 by MMARNOLD
IMPACTED WebMeeting on 2018-03-16
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-18 12:43:02 by MMARNOLD
IMPACTED WebMeeting on 2018-03-15
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-15 08:20:45 by MCARTE32
IMPACTED WebMeeting on 2018-03-14
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-14 08:23:52 by MCARTE32
IMPACTED WebMeeting on 2018-03-13
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-14 08:23:47 by MCARTE32
IMPACTED WebMeeting on 2018-03-12
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-12 08:30:59 by MCARTE32
IMPACTED WebMeeting on 2018-03-11
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-11 11:39:42 by MCARTE32
IMPACTED WebMeeting on 2018-03-10
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-11 11:39:36 by MCARTE32
IMPACTED WebMeeting on 2018-03-09
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-09 08:31:02 by MCARTE32
IMPACTED WebMeeting on 2018-03-08
Users are still reporting intermittent inability to access Blackboard Collaborate. The investigation with Blackboard is still ongoing.
Updated 2018-03-08 10:37:56 by MCARTE32
IMPACTED WebMeeting on 2018-03-07
Users are still reporting intermittent inability to access Blackboard Collaborate. Technicians are still investigating.
Updated 2018-03-07 17:05:15 by MMARNOLD
IMPACTED WebMeeting on 2018-03-06
Users are still reporting intermittent inability to access Blackboard Collaborate. Technicians are still investigating.
Updated 2018-03-06 10:10:36 by MCARTE32
IMPACTED WebMeeting on 2018-03-05
We have received word that users are unable to access Blackboard Collaborate. Blackboard is currently investigating.
Updated 2018-03-05 09:23:31 by MCARTE32
IMPACTED WebMeeting on 2018-01-19
Blackboard has confirmed a system wide problem for all customers that created Collaborate recordings on January 18 and 19. Blackboard is currently investigating how they will restore the missing recordings.
Updated 2018-01-23 19:00:56 by MMARNOLD
IMPACTED WebMeeting on 2018-01-18
Blackboard has confirmed a system wide problem for all customers that created Collaborate recordings on January 18 and 19. Blackboard is currently investigating how they will restore the missing recordings.
Updated 2018-01-23 19:00:53 by MMARNOLD
IMPACTED WebMeeting on 2017-12-21
A major ACS disruption is impacting UA connectivity. At around 1:40 PM Wednesday, OIT confirmed network connectivity issues due to a physical break in ACS network connections. UA Services are currently available, however, users may experience connection problems. Technicians are investigating.
Updated 2017-12-21 08:33:24 by MCARTE32
MAINT WebMeeting on 2017-12-14
Live and recorded Blackboard Collaborate Webmeetings will be unavailable on Thursday, Dec 14th at 10pm – Friday, Dec 15th at 2am. Blackboard Collaborate is a cloud-service that will undergo maintenance at the Blackboard data center. Collaborate Rooms and Recordings will be unavailable during the maintenance window.
Updated 2017-12-15 10:23:18 by MCARTE32
IMPACTED WebMeeting on 2017-11-28
We have received several reports of some users not being able to connect to their Blackboard Collaborate webmeeting. We are finding that sometimes the majority of the class can connect, but some users will receive an error that they cannot connect. It appears to be related to the following: http://status.blackboard.com/services/blackboard-collaborate---web-conferencing-us-hosted/2017/11/29.
Updated 2017-11-28 17:41:35 by TLTAYLOR7
IMPACTED WebMeeting on 2017-07-01
Updated 2017-07-01 11:29:16 by MCARTE32
IMPACTED WebMeeting on 2017-06-28
A power outage to the UAF data center is preventing access to the authentication server for UA Online, Banner, and Blackboard. Service was restored by 6:0 PM.
Updated 2017-06-28 21:13:23 by MCARTE32
IMPACTED WebMeeting on 2017-02-04
Access to webmeetings was impacted by the Blackboard outage.
Updated 2017-02-04 14:17:31 by CJBENNETT
MAINT WebMeeting on 2016-12-30
Service was taken offline as equipment and connections were moved.
Updated 2017-01-01 11:25:14 by TLTAYLOR7
MAINT WebMeeting on 2016-12-29
Service was taken offline as equipment and connections were moved.
Updated 2017-01-01 11:24:49 by TLTAYLOR7
MAINT WebMeeting on 2016-12-28
Service was taken offline as equipment and connections were moved.
Updated 2017-01-01 11:24:26 by TLTAYLOR7
UP WebMeeting on 2016-10-08
Some users have reported problems accessing Webmeeting sessions/recordings after installing the new Blackboard Collaborate Launcher. Blackboard has confirmed this is a known issue. Contact the UAS Helpdesk (1-877-465-6400) for a workaround.
Updated 2016-10-09 15:56:16 by TLTAYLOR7
IMPACTED WebMeeting on 2016-10-07
Some users have reported problems accessing Webmeeting sessions/recordings after installing the new Blackboard Collaborate Launcher. Blackboard resolved the Webmeeting loading error and uploaded a new version of the launcher. Contact the UAS Helpdesk if you still encounter problems loading Webmeetings.
Updated 2016-10-09 15:58:05 by TLTAYLOR7
IMPACTED WebMeeting on 2016-10-06
Some users have reported problems accessing Webmeeting sessions/recordings after installing the new Blackboard Collaborate Launcher. Blackboard has confirmed this is a known issue. Contact the UAS Helpdesk (1-877-465-6400) for a workaround.
Updated 2016-10-06 09:22:13 by MCARTE32
IMPACTED WebMeeting on 2016-10-05
Some users have reported problems accessing Webmeeting sessions/recordings after installing the new Blackboard Collaborate Launcher. Blackboard has confirmed this is a known issue. Contact the UAS Helpdesk (1-877-465-6400) for a workaround.
Updated 2016-10-06 09:22:09 by MCARTE32
UP WebMeeting on 2016-08-18
Access to webmeetings was restricted due to inability to access Blackboard.
Updated 2016-08-18 11:11:54 by MCARTE32
MAINT WebMeeting on 2016-04-09
Maintenance is scheduled for all network resources from 5:00 PM to 9:00 PM, in preparation for a future UAS data center relocation project.
Updated 2016-04-12 09:06:43 by TLTAYLOR7
IMPACTED WebMeeting on 2016-04-07
The UAS Juneau campus experienced a complete network outage from 11:15AM to 12:25PM. Technicians are still confirming all systems have been restored.
Updated 2016-04-12 08:21:44 by TLTAYLOR7
IMPACTED WebMeeting on 2016-03-15
The UAS campus experienced a major technological outage that affected multiple systems and Internet access. The problem was linked to hosts that provide network name translation (DNS services) for the region. Services started to return around 9:30am.
Updated 2016-03-15 14:08:42 by TLTAYLOR7
IMPACTED WebMeeting on 2016-03-07
The old version of webmeetings was unavailable for an indeterminate duration. This only affected user of the UAS community using portfolio system for webmeetings and webmeetings from previous semesters. Note: Webmeetings in current classes will not be affected.
Updated 2016-03-09 08:37:43 by MCARTE32
MAINT WebMeeting on 2016-02-13
The UAS Blackboard system and the UAS web server was unavailable for brief system maintenance from 8:30am – 10:00am.
Updated 2016-02-13 10:15:51 by MCARTE32
IMPACTED WebMeeting on 2015-10-06
Users receive the error "Server error: Unable to retrieve WebMeeting info" when attempting to access the Java-based web link. This issue occurred around 9:00AM and was resolved shortly.
Updated 2015-10-07 13:23:29 by MCARTE32
DOWN WebMeeting on 2015-09-08
UASOnline experienced a communications problem from approximately 1:15pm – 2:40pm. This resulted in an “Internal Server Error” message or no response for user connections. Technicians have identified the source of the problem and are investigating long-term solutions.
Updated 2015-11-19 12:37:33 by DLCOLLINS
IMPACTED WebMeeting on 2015-07-27
Updated 2015-07-28 15:14:04 by MCARTE32
IMPACTED WebMeeting on 2015-07-26
Updated 2015-07-28 15:15:22 by MCARTE32
IMPACTED WebMeeting on 2015-06-03
The UAS Blackboard system experienced an unexpected system outage on Wednesday, June 3rd beginning around 9:30am. Technicians were able to resolve the issues by 12pm.
Updated 2015-06-08 08:13:39 by WWARD10
MAINT WebMeeting on 2015-05-26
The UAS Blackboard server will be unavailable Tuesday, May 26th from 7:15am – 8:00am for system maintenance.
Updated 2015-05-27 09:02:14 by WWARD10
IMPACTED WebMeeting on 2015-05-09
The UAS Blackboard system underwent an outage May 8th – May 10th for a system upgrade to the latest Blackboard release. Access to course sites was unavailable beginning Friday, May 8th at 7:30am. Access to the UAS Online portal was unaffected. The Blackboard system upgrade was completed on Saturday @7:30pm.
Updated 2015-05-11 09:28:23 by WWARD10
IMPACTED WebMeeting on 2015-05-08
The UAS Blackboard system underwent an outage May 8th – May 10th for a system upgrade to the latest Blackboard release. Access to course sites was unavailable beginning Friday, May 8th at 7:30am. Access to the UAS Online portal was unaffected. The Blackboard system upgrade was completed on Saturday @7:30pm.
Updated 2015-05-11 09:28:17 by WWARD10
IMPACTED WebMeeting on 2015-04-01
UAS Online was unavailable from 1:00pm until 1:36pm.
Updated 2015-04-02 08:30:36 by WWARD10
DOWN WebMeeting on 2015-03-11
A number of UAA services experienced outages affecting UAS. The UAS Blackboard Collaborate service was unavailable from approximately 10:30am-3:30pm.
Updated 2015-03-12 08:47:57 by WWARD10
IMPACTED WebMeeting on 2015-03-02
UAS Online was briefly unavailable from approximately 1:55-2:00pm.
Updated 2015-03-03 08:42:27 by WWARD10
IMPACTED WebMeeting on 2015-02-20
UAS Online experienced an early morning outage at approximately 4:15am due to connectivity issues. The system returned to service at approximately 4:50am.
Updated 2015-02-20 10:21:16 by WWARD10
IMPACTED WebMeeting on 2015-01-09
UAS Blackboard will be unavailable on Friday, January 9th from 7am – 7:30am for a system reboot.
Updated 2015-01-12 10:22:05 by WWARD10
IMPACTED WebMeeting on 2015-01-08
UAS authentication services for systems such as UAS Online and ELMO experienced technical difficulties. Technicians resolved the issue by 1:30pm.
Updated 2015-01-12 10:17:03 by WWARD10
IMPACTED WebMeeting on 2015-01-02
The UAS SQL database server experienced an outage beginning on January 1st around 3:30am. The outage impacted the UAS Blackboard system. The SQL server and Blackboard returned to service on January 2nd at 9:30am.
Updated 2015-01-08 09:03:17 by DLCOLLINS
IMPACTED WebMeeting on 2015-01-01
The UAS SQL database server experienced an outage beginning on January 1st around 3:30am. The outage impacted the UAS Blackboard system. The SQL server and Blackboard returned to service on January 2nd at 9:30am.
Updated 2015-01-08 09:03:39 by DLCOLLINS
IMPACTED WebMeeting on 2014-10-09
UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue. UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue. Currently, archived webmeetings/collaborate sessions from 10/2 thru 10/5 remain unavailable.
Updated 2014-10-10 08:38:49 by WWARD10
IMPACTED WebMeeting on 2014-10-08
Currently, archived webmeetings/collaborate sessions older than 10/2/14 will play after you click the play button. Sessions newer than 10/2 will not play.
Updated 2014-10-09 08:49:39 by WWARD10
IMPACTED WebMeeting on 2014-10-07
UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue. Currently, archived webmeetings/collaborate sessions older than 10/2/14 will play after you click the play button. Sessions newer than 10/2 will not play.
Updated 2014-10-08 09:09:10 by WWARD10
IMPACTED WebMeeting on 2014-10-06
There were reports about intermittent Collaborate connectivity from 6:15 pm-6:53 pm from one distance class.
Updated 2014-10-07 09:16:30 by WWARD10
IMPACTED WebMeeting on 2014-10-05
UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue.
Updated 2014-10-06 08:48:48 by WWARD10
IMPACTED WebMeeting on 2014-10-04
UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue.
Updated 2014-10-06 14:12:47 by WWARD10
IMPACTED WebMeeting on 2014-10-03
UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue.
Updated 2014-10-06 14:12:53 by WWARD10
IMPACTED WebMeeting on 2014-09-26
Updated 2014-09-26 09:31:45 by WWARD10
IMPACTED WebMeeting on 2014-09-14
Several UAS services experienced slowness and login problems on Sunday morning due to an unresponsive Active Directory domain controller. Services including UAS Online, Email and ELMO were impacted starting around 4am. The issue was resolved Sunday at approximately 1pm.
Updated 2014-09-15 09:46:13 by JTMUNDY
IMPACTED WebMeeting on 2014-09-07
Updated 2014-09-09 09:57:29 by WWARD10
IMPACTED WebMeeting on 2014-09-06
Updated 2014-09-09 09:57:33 by WWARD10
IMPACTED WebMeeting on 2014-09-02
The main web server was down from 6pm - 6:15pm on 9/2.
Updated 2014-09-09 09:31:56 by WWARD10
DOWN WebMeeting on 2014-07-27
Webmeetings were not available during the scheduled UAS Online Portal Migration
Updated 2014-08-06 14:02:39 by SOGROSS
DOWN WebMeeting on 2014-07-26
Webmeetings were not available during the scheduled UAS Online Portal Migration
Updated 2014-08-06 14:02:40 by SOGROSS
DOWN WebMeeting on 2014-07-25
Webmeetings were not available during the scheduled UAS Online Portal Migration
Updated 2014-08-06 14:02:44 by SOGROSS
IMPACTED WebMeeting on 2014-04-21
UAS Online login service was unavailable for ~15 minutes after being reported to the Helpdesk @ 11:29am Monday April 23, 2014. Users already logged into UAS online were unaffected.
Updated 2014-04-23 11:48:10 by WWARD10
IMPACTED WebMeeting on 2014-04-13
Elive/Collaborate was unavailable within the UAS Online portal during the UAS Online outage.
Updated 2014-04-14 08:51:52 by WWARD10
UP WebMeeting on 2014-02-04
From about 6:00 PM, the webmeeting tool was not functioning correctly. The problem had fixed itself by about 6:30 PM.
Updated 2014-02-05 14:59:32 by SOGROSS
IMPACTED WebMeeting on 2014-02-03
From about 6:00 PM, the webmeeting tool was not functioning correctly. The problem had fixed itself by about 6:30 PM.
Updated 2014-02-05 14:59:38 by SOGROSS
DOWN WebMeeting on 2013-11-11
A UAA network connectivity issue affected Elluminate for ~20mins. Disruptions to UAS classes were reported to the UAS Helpdesk.
Updated 2013-11-12 09:33:17 by WWARD10
IMPACTED WebMeeting on 2013-09-03
https://online.uas.alaska.edu/online/portfolio/ITS/hd_report?term=Fall-2013&behavior=UAS&session=8269790&wl_item=1378267923
Updated 2013-09-04 12:56:02 by CJBENNETT
UP WebMeeting on 2013-06-20
Notice posting: http://uas.alaska.edu/pub/hd1 -- Today, at approximately 2:00pm, IT Services personnel, working on power infrastructure with Facilities personnel, briefly lost power to a circuit to a rack of network equipment.
Updated 2013-06-21 16:33:17 by CJBENNETT
IMPACTED WebMeeting on 2013-05-28
In the evening several users reported being suddenly dropped from their courses, in investigation & testing, the system remained online and the symptoms did not persist for all users.
Updated 2013-05-29 17:32:35 by CJBENNETT
UP WebMeeting on 2013-04-01
It's No Joke - We began tracking this service on the Dashboard Monday, April 1st. Prior tracking of systems can be found in Help Desk Notifications. https://online.uas.alaska.edu/online/portfolio/ITS/HD_Report
Updated 2013-05-03 16:39:53 by WWARD10
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