Services Dashboard

UAS Blackboard will be unavailable on Friday, January 9th from 7am – 7:30am for a system reboot.

UAS authentication services for systems such as UAS Online and ELMO experienced technical difficulties. Technicians resolved the issue by 1:30pm.

The UAS SQL database server experienced an outage beginning on January 1st around 3:30am. The outage impacted the UAS Blackboard system. The SQL server and Blackboard returned to service on January 2nd at 9:30am.

The UAS SQL database server experienced an outage beginning on January 1st around 3:30am. The outage impacted the UAS Blackboard system. The SQL server and Blackboard returned to service on January 2nd at 9:30am.

UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue. UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue. Currently, archived webmeetings/collaborate sessions from 10/2 thru 10/5 remain unavailable.

Currently, archived webmeetings/collaborate sessions older than 10/2/14 will play after you click the play button. Sessions newer than 10/2 will not play.

UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue. Currently, archived webmeetings/collaborate sessions older than 10/2/14 will play after you click the play button. Sessions newer than 10/2 will not play.

There were reports about intermittent Collaborate connectivity from 6:15 pm-6:53 pm from one distance class.

UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue.

UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue.

UAS is currently experiencing errors when accessing recently created web meeting archive recordings. We are working with our UAA Blackboard Collaborate service provider to resolve the issue.

Several UAS services experienced slowness and login problems on Sunday morning due to an unresponsive Active Directory domain controller. Services including UAS Online, Email and ELMO were impacted starting around 4am. The issue was resolved Sunday at approximately 1pm.

The main web server was down from 6pm - 6:15pm on 9/2.

Webmeetings were not available during the scheduled UAS Online Portal Migration

Webmeetings were not available during the scheduled UAS Online Portal Migration

Webmeetings were not available during the scheduled UAS Online Portal Migration

UAS Online login service was unavailable for ~15 minutes after being reported to the Helpdesk @ 11:29am Monday April 23, 2014. Users already logged into UAS online were unaffected.

Elive/Collaborate was unavailable within the UAS Online portal during the UAS Online outage.

From about 6:00 PM, the webmeeting tool was not functioning correctly. The problem had fixed itself by about 6:30 PM.

From about 6:00 PM, the webmeeting tool was not functioning correctly. The problem had fixed itself by about 6:30 PM.

A UAA network connectivity issue affected Elluminate for ~20mins. Disruptions to UAS classes were reported to the UAS Helpdesk.

https://online.uas.alaska.edu/online/portfolio/ITS/hd_report?term=Fall-2013&behavior=UAS&session=8269790&wl_item=1378267923

Notice posting: http://uas.alaska.edu/pub/hd1 -- Today, at approximately 2:00pm, IT Services personnel, working on power infrastructure with Facilities personnel, briefly lost power to a circuit to a rack of network equipment.

In the evening several users reported being suddenly dropped from their courses, in investigation & testing, the system remained online and the symptoms did not persist for all users.

It's No Joke - We began tracking this service on the Dashboard Monday, April 1st. Prior tracking of systems can be found in Help Desk Notifications. https://online.uas.alaska.edu/online/portfolio/ITS/HD_Report