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The information on this page is maintained by the UAS IT Helpdesk and it is intended to accurately reflect the reliability of our most critical systems.  If you are aware of any outages not reflected here, please contact the Helpdesk so it can be investigated.

Additional Helpdesk stats are located here.

UAS Online

UAS Web Portal
IMPACTED UAS Online on 2016-09-24
There is currently an outage to UAS Online, Blackboard, and other systems that require login authentication. Technicians are aware, and are working on it.
Updated 2016-09-24 21:22:46 by MCARTE32
IMPACTED UAS Online on 2016-09-22
The UAS Online Portal and Single-Signon experienced intermittent login problems Thursday morning between 3am – 8am. The issue was been resolved.
Updated 2016-09-22 11:05:38 by MMARNOLD
IMPACTED UAS Online on 2016-09-09
UASOnline experienced a brief outage on Friday, September 9th from 11:05am – 11:30am due a communications problem with the system’s storage.
Updated 2016-09-09 11:41:04 by MCARTE32
IMPACTED UAS Online on 2016-08-27
The login server (LDAP) for UAS resources began experiencing errors around 3:45 PM. This meant that individuals would inconsistently be able to log in or access University materials. The LDAP was restored at 5:50 PM.
Updated 2016-08-28 11:37:34 by MCARTE32
DOWN UAS Online on 2016-07-13
UAS Online was unavailable from around 9:00 AM to 9:30 AM. All systems are now functional.
Updated 2016-07-13 09:51:35 by MCARTE32
DOWN UAS Online on 2016-07-04
IT Services received word around 5:30pm that UASOnline was unresponsive. Technicians were able to restored service by 8:30pm.
Updated 2016-07-06 08:17:22 by MCARTE32
DOWN UAS Online on 2016-07-01
UAS Online was temporarily unavailable from 1:15 to 1:45. Technicians quickly resolved the issue and UAS Online was brought back online.
Updated 2016-07-01 13:55:13 by MCARTE32
IMPACTED UAS Online on 2016-06-30
UAS Online was temporarily unavailable to some users Thursday morning due to a server error. An forbidden error was reported by users at 9:50 AM. Technicians quickly resolved the issue and UAS Online was back up by 10:05 AM.
Updated 2016-06-30 10:48:48 by TLTAYLOR7
IMPACTED UAS Online on 2016-05-15
There was an inconsistent interruption in one of the UAS Online servers. This prevented login and/or access inconsistently. Technicians are investigating the cause of the issue.
Updated 2016-05-16 08:19:26 by MCARTE32
IMPACTED UAS Online on 2016-05-14
There was an inconsistent interruption in one of the UAS Online servers. This prevented login and/or access inconsistently. Technicians are investigating the cause of the issue.
Updated 2016-05-16 08:23:28 by MCARTE32
DOWN UAS Online on 2016-04-24
UAS Online experienced intermittent login problems starting Saturday around 4:30 PM. The system completing stopped responding Sunday at 01:30 AM. The issue was resolved on Sunday at 11 AM.
Updated 2016-04-24 16:05:43 by TLTAYLOR7
DOWN UAS Online on 2016-04-21
UASOnline experienced an unscheduled outage today at 11:20am caused by a communication problem with the storage array. UASOnline was restored to service around 12pm.
Updated 2016-04-22 08:13:42 by MCARTE32
IMPACTED UAS Online on 2016-04-11
The main UAS web server experienced a brief outage on Monday April 11 starting around 7:30 PM. The system was restored at 8:20 PM.
Updated 2016-04-12 08:15:27 by TLTAYLOR7
MAINT UAS Online on 2016-04-09
Maintenance is scheduled for all network resources from 5:00 PM to 9:00 PM, in preparation for a future UAS data center relocation project.
Updated 2016-04-12 09:06:28 by TLTAYLOR7
IMPACTED UAS Online on 2016-04-07
The UAS Juneau campus experienced a complete network outage from 11:15AM to 12:25PM. Technicians are still confirming all systems have been restored.
Updated 2016-04-12 08:21:36 by TLTAYLOR7
IMPACTED UAS Online on 2016-03-04
We experienced a brief UASOnline outage this morning from approximately 6:50am – 7:25am.
Updated 2016-03-04 09:02:34 by MCARTE32
IMPACTED UAS Online on 2016-02-19
UAS Online and related systems were temporarily down shortly after 2:00PM. Technicians resolved the issue quickly, and service was restored before 2:15PM.
Updated 2016-02-19 14:27:03 by MCARTE32
DOWN UAS Online on 2016-01-15
UASOnline experienced an outage on Friday, January 15th from approximately 11am – 11:50am. The outage was caused by a communication problem between the UASOnline servers and the storage array.
Updated 2016-01-15 16:43:49 by MCARTE32
DOWN UAS Online on 2016-01-08
UAS Online experienced loading issues this morning, reported at 8:30 AM. Technicians resolved the issue by 8:50 AM.
Updated 2016-01-08 08:53:59 by MCARTE32
DOWN UAS Online on 2015-12-11
UAS Online experienced an outage from 12:45 PM to 1:15 PM.
Updated 2015-12-11 16:37:43 by MCARTE32
IMPACTED UAS Online on 2015-11-11
UASOnline experienced a brief outage today from approximately 11:00 to 11:15 am.
Updated 2015-11-11 12:14:11 by MCARTE32
DOWN UAS Online on 2015-11-09
UASOnline experienced a brief outage today from approximately 2:30pm – 3:00pm when the UASOnline servers lost connectivity to the disk storage array.
Updated 2015-11-19 12:04:25 by DLCOLLINS
DOWN UAS Online on 2015-10-22
UAS Online and Blackboard experienced an unscheduled outage at approximately 2:50 today. Service was restored at 4:34 PM.
Updated 2015-10-23 10:21:58 by MCARTE32
DOWN UAS Online on 2015-10-12
There was a UAS Online outage on 10/12/15 from 1:00 to 2:00 pm.
Updated 2015-10-23 10:22:33 by DLCOLLINS
DOWN UAS Online on 2015-09-08
UAS Online experienced technical problems causing users to receive an “Internal Server Error” today
Updated 2015-11-19 12:19:55 by DLCOLLINS
DOWN UAS Online on 2015-09-03
UAS Online experienced technical problems causing users to receive an “Internal Server Error” today from 10 AM to 5 PM, however, users could access BB through the ribbon at the top of each UAS webpage.
Updated 2015-11-19 12:23:37 by DLCOLLINS
IMPACTED UAS Online on 2015-07-27
Updated 2015-07-28 15:13:17 by MCARTE32
IMPACTED UAS Online on 2015-07-26
Updated 2015-07-28 15:13:35 by MCARTE32
UP UAS Online on 2015-07-20
Minor system outages have occurred today. Technicians are aware, and looking into it.
Updated 2015-07-20 12:50:50 by MCARTE32
DOWN UAS Online on 2015-04-01
UAS Online was unavailable from 1:00pm until 1:36pm.
Updated 2015-04-02 08:30:28 by WWARD10
IMPACTED UAS Online on 2015-03-02
UAS Online was briefly unavailable from approximately 1:55-2:00pm.
Updated 2015-03-03 08:40:37 by WWARD10
DOWN UAS Online on 2015-02-23
UAS Online was unavailable from 12:30 - 12:55pm.
Updated 2015-02-24 08:33:15 by WWARD10
DOWN UAS Online on 2015-02-20
UAS Online experienced an early morning outage at approximately 4:15am due to connectivity issues. The system returned to service at approximately 4:50am.
Updated 2015-02-20 10:20:49 by WWARD10
DOWN UAS Online on 2015-02-06
Several UAS services were impacted by intermittent connectivity problems that began on Friday around 11:20am. Access to UAS Blackboard course sites was restored at 12pm but subsequently, caused corruption and connection problems to portfolios. Portfolios were restored at 1pm.
Updated 2015-02-06 15:09:45 by WWARD10
DOWN UAS Online on 2015-02-01
UAS Online required a system reboot on Sunday, February 1st after losing connectivity to its storage. The system was unavailable from 10:15pm and returned to service shortly after 11pm.
Updated 2015-02-02 10:20:47 by WWARD10
DOWN UAS Online on 2015-01-08
UAS authentication services for systems such as UAS Online and ELMO experienced technical difficulties at 12:30pm. Technicians resolved the issue by 1:30pm.
Updated 2015-01-12 10:21:10 by WWARD10
DOWN UAS Online on 2014-12-01
UASOnline experienced an unexpected outage on 12/1 starting around 10:50am. The system returned to service around 11:25am.
Updated 2014-12-01 11:35:52 by WWARD10
IMPACTED UAS Online on 2014-09-29
There was a brief period between 7:54 and 8:04 where UAS Online was unavailable.
Updated 2014-09-30 11:45:02 by WWARD10
IMPACTED UAS Online on 2014-09-14
Several UAS services experienced slowness and login problems on Sunday morning due to an unresponsive Active Directory domain controller. Services including UAS Online, Email and ELMO were impacted starting around 4am. The issue was resolved Sunday at approximately 1pm.
Updated 2014-09-15 09:46:02 by JTMUNDY
DOWN UAS Online on 2014-09-07
UAS Online experienced sporadic system issues during the past weekend resulting in several outages. Users reported intermittent problems during the weekend that included slowness and a subsequent problem of system errors when logging into UAS Online. Technicians were on hand to investigate the issues and fully restore the system on Sunday around 2:30pm. We apologize for the inconvenience and are continuing to investigate the source of the outages and identify ways to improve the system.
Updated 2014-09-08 13:34:44 by WWARD10
DOWN UAS Online on 2014-09-06
UAS Online experienced sporadic system issues during the past weekend resulting in several outages. Users reported intermittent problems during the weekend that included slowness and a subsequent problem of system errors when logging into UAS Online. Technicians were on hand to investigate the issues and fully restore the system on Sunday around 2:30pm. We apologize for the inconvenience and are continuing to investigate the source of the outages and identify ways to improve the system.
Updated 2014-09-08 13:34:40 by WWARD10
IMPACTED UAS Online on 2014-09-02
There were reports of issues logging into UAS Online and Blackboard course sites. Technicians were notified and resolve the issue subsequently.
Updated 2014-09-08 13:32:03 by WWARD10
IMPACTED UAS Online on 2014-07-27
Scheduled UAS Online Portal Migration. Some UAS Online features were unavailable.
Updated 2014-08-06 14:01:21 by SOGROSS
IMPACTED UAS Online on 2014-07-26
Scheduled UAS Online Portal Migration. Some UAS Online features were unavailable.
Updated 2014-08-06 14:01:19 by SOGROSS
IMPACTED UAS Online on 2014-07-25
Scheduled UAS Online Portal Migration. Some UAS Online features were unavailable.
Updated 2014-08-06 14:01:16 by SOGROSS
UP UAS Online on 2014-06-17
UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.
Updated 2014-06-24 16:06:35 by RCHRISTENSEN2
IMPACTED UAS Online on 2014-04-21
UAS Online login service was unavailable for ~15 minutes after being reported to the Helpdesk @ 11:29am Monday April 23, 2014. Users already logged into UAS online were unaffected.
Updated 2014-04-23 11:43:31 by WWARD10
DOWN UAS Online on 2014-04-13
Updated 2014-04-14 08:47:34 by WWARD10
DOWN UAS Online on 2013-11-04
The UAS Online portal experienced an unexpected outage beginning around 12:05pm. An emergency reboot was required and the system was restored at approximately 12:45pm.
Updated 2013-11-04 13:22:52 by WWARD10
IMPACTED UAS Online on 2013-10-25
https://online.uas.alaska.edu/online/portfolio/ITS/hd_report?term=Fall-2013&behavior=UAS&session=8787766&wl_item=1382725327
Updated 2013-10-25 10:23:14 by CJBENNETT
IMPACTED UAS Online on 2013-09-04
https://online.uas.alaska.edu/online/portfolio/ITS/hd_report?term=Fall-2013&behavior=UAS&session=8269790&wl_item=1378348594
Updated 2013-09-04 18:37:23 by CJBENNETT
IMPACTED UAS Online on 2013-09-03
https://online.uas.alaska.edu/online/portfolio/ITS/hd_report?term=Fall-2013&behavior=UAS&session=8269790&wl_item=1378267923
Updated 2013-09-04 12:55:55 by CJBENNETT
DOWN UAS Online on 2013-06-27
At approximately 10:13am the UAS Online system experienced a resource problem causing a service outage. The system was restored at approximately 10:20am.
Updated 2013-06-27 11:36:29 by WWARD10
UP UAS Online on 2013-06-20
Notice posting: http://uas.alaska.edu/pub/hd1 -- Today, at approximately 2:00pm, IT Services personnel, working on power infrastructure with Facilities personnel, briefly lost power to a circuit to a rack of network equipment.
Updated 2013-06-21 16:33:23 by CJBENNETT
UP UAS Online on 2013-04-01
It's No Joke - We began tracking this service on the Dashboard Monday, April 1st. Prior tracking of systems can be found in Help Desk Notifications. https://online.uas.alaska.edu/online/portfolio/ITS/HD_Report
Updated 2013-05-03 16:39:25 by WWARD10
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