Mobile Devices
There are countless devices that are available on the market, and while many will work with our new Exchange server, some will not. Below are the developing guidelines for setting up your mobile device.
General Settings
Many smart phones and other devices (tablets, etc) can connect to our mail server. If possible, you will want to configure your connection as an Exchange connection to have access to the additional features such as calendar or contacts.
- Preferred Connection Type: Microsoft Exchange Server
- Alternative Connection Type: IMAP
- Server: mail.uas.alaska.edu (may prompt to verify certificate)
- Alternate Server Name: mailgw.uas.alaska.edu
- Username: UA username (see Elmo)
- Domain: UA
iPhone / iPod
iPhone Screenshots HERE
Configuring your iPhone/iPod Touch to access Exchange These steps will enable your iPhone/iPod Touch to connect to the Exchange server enabling you access to Email, as well as (if interested), the exchange calendar and contacts. These instructions were created on the new iPhone 3Gs with software version 3.0.1. If your iPhone/iPod Touch has a different version of software, these instructions may not look precisely the same, but should still work.
If you have questions, please contact the Help Desk.
- From the start page, click on the Mail icon. Please note that if you have set up other mail accounts, you will need to go to Settings > Mail, Contacts, Calendars > Add Account…
- Click on the Microsoft Exchange icon option
- At the Exchange page, enter your information as follows:
- Email:
- Staff & faculty can use firstname.lastname@uas.alaska.edu
- Students will need to use username@uas.alaska.edu)
- Domain: ua
Username: <your UA username as found through ELMO> Password: ******** - Click Next
- Enter the Exchange server information:
- Server: mailgw.uas.alaska.edu
- The Exchange account should be verified and continue onto further settings:
- If you would like, turn on the Contacts & Calendar syncing:
- Slide the Contacts switch to On
- NOTE: If you would like to keep the existing contacts on your phone, click Keep on iPhone. (The ability to keep both local and exchange details only appears to be available on phones with the iPhone 3.0.x software.) If your phone doesn’t have a “Keep on My iPhone” button, you may want to update your phone via iTunes.)
- Slide the Calendar switch to On
- NOTE: If you would like to keep your existing local calendar on your phone, click Keep on iPhone. (The ability to keep both local and exchange details only appears to be available on phones with the iPhone 3.0.x software.) If your phone doesn’t have a “Keep on My iPhone” button, you may want to update your phone via iTunes.)
- Your iPhone should now be connected to Exchange. By default, the exchange email, contacts & calendar will be pushed from the server to your phone meaning that it will update automatically as new items are available.
- Enjoy!
Blackberry (with BB OS)
At this time, the Blackberry operating system does not have the proper conduit interact with our current Exchange configuration. Please contact the Helpdesk to ask about this feature. This will help us gauge the demand for the service.
Windows Mobile OS
Exchange via ActiveSync will be used. This will require some assistance from the Helpdesk.