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Shared Accounts via Outlook

To access a shared account in Outlook: 

Once you have your personal exchange account set up and working: 

  • File > Account Settings > Account Settings... 
  • Highlight your Exchange Profile, click Change.
  • Click More Settings...
  • Click on the Advanced tab
  • Click Add, type in your shared email account address (, click OK
  • The "friendly" name of the account should now show (UAS Helpdesk for our shared account)
  • Click OK, Next, Finish, Close to close the Account Settings wizard.

Find your shared account folders in the left-hand column. 


In video: 


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