Wireless Network Access
You can access the UAS network from anywhere on campus using the wireless network. All UAS classrooms and buildings, Lakeside Grill, housing, and Egan Library have wireless connectivity which is Wi-Fi (802.11bgn) compliant. If you need wireless support, please contact the UAS Helpdesk for further assistance!
WiFi: "UAS" and "UAS Guest"
The UAS wireless network provides two networks: one is a secured connection called UAS, and the other is an unsecured connection called UAS Guest. The secured UAS wireless connection is accessible using your UA username and password; the UAS Guest wireless network is open to the public, but is restricted to internet access only.
Using the (Secured) UAS WiFi
By accessing the secured UAS wireless network on campus, you will be able to:
- Print to campus printers
- Access UAS fileshares
- Scratch Disk
- Access course materials
- UAS Online
- Egan Library Databases
- Use Internet services
- Banner and other admin systems
Also, the University has a Virtual Private Network (VPN) which enables use of UAS Intranet resources on your computer from locations off campus (other internet connections). It allows your computer to perform exactly as if it were on campus with all of the same benefits (fileshares, Banner access, etc) and requires your UA username and password for authentication.
All housing locations have access to the UAS/UAS Guest wireless network. In addition, the new freshman dorm rooms have Ethernet ports in each room that provides a wired connection. Please be aware that the UAS wireless network signals can be interrupted if users broadcast personal network access points through their wireless devices. UAS Housing has provided residents information on their Wireless Devices Policy here. For more information from IT Service, refer to the following tab called Devices & the UAS Wireless Network above.
IT Services needs the following information to adequately investigate wireless connectivity:
- What exact issue are you experiencing?
- Slow? No wireless signal? Poor wireless signal? Only some sites work? Can you get to campus resources? Can you get to the Internet? Other?
- When was the last time it was working?
- IP address (if assigned)
- Name, contact e-mail, and phone number (apartment and/or cell phone)
The University has specific legal obligations under the Digital Millennium Copyright Act (DMCA) to protect copyright holders and to respond quickly to complaints of copyright violation. This obligation to protect copyright must be implemented with due regard for privacy rights of technology users that have been created by Regents Policy.
The University of Alaska Southeast has implemented specific strategies to address the desire to respond appropriately to DMCA notices while creating a proactive and positive user experience.
When UAS receives a formal DMCA copyright complaint, IT employees follow a formal process for investigating and responding to the complaint. In some cases, this investigation will result in a computer being temporarily blocked from accessing the network.
Since the loss of network access can significantly impact a student’s ability to complete courses, UAS takes a number of steps to mitigate this while still complying with the law.
A machine that is blocked is redirected to a special website. This website will direct the student to contact IT Services. In addition, steps are taken to ensure that students can still access critical UAS services, even while they are blocked from accessing the Internet.
UAS provides a secured and unsecured wireless network throughout campus and student housing. Certain consumer products use similar wireless technology, and cause interoperability issues with our wireless network (including wireless signal overlap and congestion.) Use of these devices results in the inability of our patrons to reliably connect to our wireless network. UAS cannot effectively troubleshoot or guarantee wireless network stability in such cases. Listed below are examples of consumer products that negatively affect our wireless network:
- Wireless networking equipment (routers, access points, etc.)
- Cellular Hotspots (including mobile phones in hotspot mode and dedicated wireless hotspots.)
- Wireless printers (Unless the wireless feature is turned off and patrons only connect via a wired connection.)
- Any “Wi-Fi Direct” enabled device, including the Roku 3 streaming media player (Roku 1 & 2 are fine, but the Roku 3 device creates its own wireless network using “Wi-Fi Direct” to communicate with the remote control, which interferes with the UAS wireless network.)
- Sony PlayStation 4 (Unless the remote play option is disabled.)
Most newer laptops have both, and nearly all desktops will have Ethernet. Check the specifications of your particular computer model.
You can update your operating system, install and update anti-virus software (you can even use the same security software as the UAS campus!), and be cautious about programs from emails or the Internet.
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