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Address Information



I.T. Help Desk

Whitehead Bldg: 208B
Mailstop: WH1
11120 Glacier Hwy
Juneau, AK99801

Phone: Helpdesk: 796-6400
Toll Free Help Desk: 877 465-6400
Information: 796-6452
Toll-free UAS (days M-F) :
1-877-465-4827

Fax: ITS: 796-6276



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Helpdesk
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1. How do I know if my computer has a wireless card or ethernet device?
2. How can I get a wireless card?
3. How can I protect my computer while it is on the network?

1 . How do I know if my computer has a wireless card or ethernet device?^

Most newer laptops have both, and nearly all desktops will have Ethernet. Check the specifications of your particular computer model.

2 . How can I get a wireless card?^

Cards may be purchased from the Bookstore, local stores, or online. UAS has pools of wireless cards and adapters for desktop and laptop computers that are availble for semester-long checkout from Housing (residents) or the Computer Lab (non-Housing residents).

3 . How can I protect my computer while it is on the network?^

You can update your operating system, install and update anti-virus software (you can even use the same security software as the UAS campus!), and be cautious about programs from emails or the Internet.

 

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"" UAS is an AA/EO institution / Copyright 2005.
University of Alaska Southeast
11120 Glacier Hwy, Juneau, AK, 99801
877 465-4827 |