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Phone & Voicemail Function

Contents:
UAS Cisco Quick Reference Sheet
Quick Reference Sheet 

Telephone Function

MAKING A CALL

  • Lift handset
  • Dial 4-digit extension number or dial 8 for an outside line.
  • Converse
Note:  You may also press Speaker, your extension button, New Call soft key, Headset button, Speed dial keys, Dial soft keys if using one of the directories, or the Redial soft key.

LONG DISTANCE DIALING

  • 8 + 1 + Area Code + Phone Number + Access Code + #

INTERNATIONAL DIALING

  • 8 + 011 + Country Code + City Code + Phone number + # + Access Code + #

ANSWER A CALL

  • Lift handset
  • If using a headset, press Headset button.
  • To use speaker, press Answer soft key or Speaker button.

END A CALL

  • Hang up handset
  • Press Headset button if using a headset.
  • Press End Call soft key
  • If using Speaker, press Speaker button or End Call soft key.

MUTING A CALL

  • Press Mute button, button will turn red.
  • To disengage Mute, press Mute button and the red light will go off.
Note: Mute temporarily disables your microphone.  Mute prevents the party from hearing you, but does not interfere with your ability to hear them.

PUTTING A CALL ON HOLD

  • Press Hold soft key
  • Press Resume soft key to return to call on hold.

TRANSFER A CALL

  • When ready to transfer a call, press Transfer soft key.
  • Dial 5-digit extension number to transfer to.
  • When line rings and party answers, announce and then press Transfer soft key again to complete the transfer.

CALL FORWARD ALL CALLS

  • Press CfwdAll soft key
  • Enter the extension for where your calls will forward to.
  • To CANCEL a forward: press CfwdAll soft key.
Note: If forwarding to voicemail, press CfwdAll soft key, then your Messages button.  
LAST NUMBER REDIAL
  • Press Redial soft key

CONFERENCE CALL

  • During a call, press More soft key, then press Confrn soft key.
  • You will get dial tone, so you can dial 2nd party.
  • Press Confrn again to add new party.
  • Repeat to add more

IDIVERT

  • Call rings on your phone
  • Press iDivert soft key during ringing.
  • Call then forwards directly to your voice mailbox.

 

UAS Cisco Quick Reference Sheet
Cisco Unity User Guide (750k) 

Unity Voicemail

ACCESSING VOICEMAIL

**Your default password is:      13579#   

Logging into voice mail from your phone:

  • Press Message button
  • Enter your password followed by #.
  • Follow prompts to setup your mailbox.

Accessing voice mail from outside the system:

  • Dial 796-5555
  • Once the system answers, press *
  • The system will then ask you for your ID number.  Your ID number is your 4-digit extension followed by #.
  • Then you will enter your password, followed by #.

MAIN MENU PROMPTS

  • 0  Help
  • *  Cancel/back up
  • #  Skip/Move Ahead
  • 1  Play New Messages
  • 2  Send Messages to other extensions on this voicemail system.
  • 3  Check Saved Messages
  • 4  Change Set Up Options

DURING A MESSAGE YOU MAY PRESS:

  • 1 = Repeat
  • 2 = Save
  • 3 = Delete
  • 4 = Slower
  • 5 = Change Volume
  • 6 = Faster
  • 7 = Rewind 3 sec
  • 8 = Pause/Resume
  • 9 = Fast Forward
  • # = Fast Forward to end of message
  • ## = Save as New

AFTER LISTENING TO A MESSAGE:

  • 1 = Repeat
  • 2 = Save
  • 3 = Delete
  • 4 = Reply
  • 5 = Forward
  • 6 = Mark as New
  • 7 = Skip Back
  • 9 = Play message properties

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