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Printing from Personal Laptops

There are several printers around campus accessible for all those who have access to the UAS secured network. Most printers are black and white, but the Library offers color printing through the ink SmartStation, a print kiosk powered by frontier technology.

All printing is double-sided because of Alaska Statute, Sec 44.99.020, which requires government institutions to print on both sides of the paper.

Please print responsibly.

Assistance

The Helpdesk and Classroom Support staff are available to assist with your questions!

In order to access printers on campus, excluding the Library's Ink Smart system, you must have access to the UAS secured network and “authenticate” to the Printer Server (active username and password required).

Windows 10

  • In the Windows Search field, type: “\\jun-print01” and press Enter
  • Enter your login information putting “ua\” before your username. **
  • We recommend NOT saving your password. 
  • Press enter

Windows 8

  • Open an explorer window such as Documents
  • In the location field type: “\\jun-print01” and press Enter
  • Enter your login information putting “ua\” before your username. **
  • We recommend NOT saving your password. 
  • Press enter

Windows Vista or Windows 7

  • Go to Start
  • In the Search field type: “\\jun-print01” and press Enter
  • Enter your login information putting “ua\” before your username. **
  • We recommend NOT saving your password. 

  • Press enter

When complete, a window will appear showing all printers available on campus. Double click on a printer to add it to your computer. When adding is complete, you will see the printer queue monitor.

** Note: If you aren’t prompted for login info, check your security settings. Some internet security software blocks this type of connection.

MacOS

Print Server

  • Open Apple Menu  > System Preferences
  • Choose Printers & Scanners
  • Click on the plus sign [+] to add a printer
  • Click on the "IP" button
  • In the Address field, enter "Jun-Print01"
  • In the Protocol field, select an appropriate setting. Many printers require "Line Printer Daemon - LPD"
  • In the Queue field, enter the Name of the printer
  • If desired, change the Name field to be an easy name for the printer
  • Click Add
  • You may be prompted for additional configuration settings, click continue
  • You can now print to the new device!
Print Protocol list

IP Printing

  • Open Apple Menu > System Preferences
  • Choose Printers & Scanners
  • Click on the plus sign [+] to add a printer
  • Click on the "IP" button
  • In the Address field, enter the IP address of the printer to be used (see below for options)
  • In the Protocol field, select an appropriate setting. Many printers require "Line Printer Daemon - LPD"
  • If desired, change the Name field to be an easy name for the printer
  • Click Add
  • You may be prompted for additional configuration settings, click continue.
  • You can now print to the new device!

If you encounter the error “Unable to Connect. Unable to verify the printer on your network”, set the Protocol to “Line Printer Daemon (LPD)” instead of the default “Internet Printing Protocol (IPP).” This is a known issue with specific printer manufacturers.

Printer Location & IP address:

  • Mobile Printer #3: 137.229.211.3
  • Mobile Printer #4: 137.229.211.4
  • Mobile Printer #5: 137.229.211.5

If you have need of another printer not listed, please contact the Helpdesk for further assistance.;

Print Protocol list

Print 

Ink kiosk - located on the 2nd floor of the Egan Library

Print/Scan/Copy/Fax services are located on the main level (2nd floor) of the Egan Library and in the lobby.

Egan Library offers managed printing (pay-per-print) powered by ink. This service enables printing from virtually any device, as well as cloud accounts and USB drives. Users can print from all library computers, personal computers, can connect to documents from cloud storage services at the SmartStation, a print kiosk powered by frontier technology, or files (attachments) can be sent from the email address associated with your ink account to upload@print.inkcloud.me 

Print jobs are only released when the user logs in/swipes their card and pays for the prints at a SmartStation.  SmartStations are located in the Egan Library and in the lobby.  Drivers are available for personal computers after logging in to the UAS inkCloud portal.  All online accounts are managed by ink and the service accepts promo codes, credit/debit cards, and preloaded value cards (see below).  

A more eco-friendly solution

Printing reimagined at Egan Library is a sustainable and eco-friendly solution. The ink SmartStation:”

  • is green
  • uses less power
  • doesn't use toner cartridges
  • reduces waste by eliminating mountains of unclaimed print jobs

Print prices

Table of document service prices at the Egan Library
ServiceCost
Single-sided black and white *$0.10
Double-sided black and white *$0.18
Single-sided color *$0.35
Double-sided color *$0.60
Document scanFree
Fax, first page$0.99
Fax, each additional page$0.49
Photo print (library kiosk only) on 4"x6" photo paper$0.50

* 8 1/2" x 11" paper only

How to create your account and add funds

  1. Login to the UAS inkCloud portal
  2. Students: access your account using your UA username/password
  3. Guest users: create a guest account
  4. UAS users can enter the promo code "firsttime" for a $5 credit.  Guests can ask for an ink Guest Card (includes a $2.50 promo credit) at the Circulation Desk.  
  5. Access your account online to add funds with a credit/debit card or add at a SmartStation in the library or lobby.  Whale Bucks CANNOT be used for printing. Remaining balances on print accounts (ink) are not refundable when you graduate or transfer.  Be judicious when adding funds to your account.   
  6. Users without access to an accepted payment method can purchase preloaded ink value cards at the Library Circulation desk in $5 for $10 amounts.  

Releasing print jobs

Print jobs are only released when the user logs in/swipes their card and pays for the prints at the SmartStation.  Print jobs remain in the print queue for 72 hours.  

Print from your personal computer

For personal computers, in addition to using a drag-and-drop interface through the UAS inkCloud Portal, you can also load a print driver in order to print directly from your applications.

Instructions for installing drivers:

  1. Log in to the UAS inkCloud portal
  2. Select "File > Print" in the upper right corner
  3. Download the appropriate driver for your computer's operating system.

Need Help?

  • Egan Library staff can provide hands on assistance using the ink SmartStations, just ask.
  • Users encountering any printing problems, e.g. jams, misprints, formatting issues can notify “ink support through email at support@ink.me or by phone at 1-800-INK-605. Refer to the  UAS Egan Library or UAS Spike's Cafe SmartStation to receive a corresponding credit.
  • Be sure to check out the ink Knowlege Base and Support

Scan

Several scanning options are available. There is a public access scanner/copier (Konica-Minolta) near the Circulation Desk. The Egan Library ink SmartStation also offers free document scanning.

  • Both support color scanning.
  • The Konica-Minolta supports duplex scanning, has a document feeder for multiple page jobs and outputs PDF or TIFF formats to email.
  • The ink SmartStation supports scanning to cloud storage accounts, USB, email and in a variety of formats.  No manual feed option is available for multipage scanning jobs.

Copy

A self-service black & white copier is located on the main level by the Circulation Desk ($.10 per page). The copier accepts bills ($1, $5, $10) and coins. Prepaid copy cards are available for sale at the Circulation Desk (in $5, $10, $20 denominations).  Black & white and color copies can be made on the ink SmartStation, however no manual feed option is available for multipage jobs ($.10 per page for BW copies, $.35 for color).  We recommend using the black & white copier for multipage copying.    

Fax

The ink SmartStations support faxing of documents scanned at the kiosk or stored in cloud storage accounts.  No manual feed option is available for multipage jobs.  No fax confirmation receipt is available.   Users can also fax documents directly from the UAS inkCloud Portal.  Pricing is listed above.  

Printing on Other Campuses

Sitka and Ketchikan campuses each use a different print server.  This does not change Mac printing, but does change what to search for on a PC.

  • Juneau: \\jun-print01
  • Sitka: \\sit-print02
  • Ketchikan: \\ktn-print
 

Can't find the answer?

Search the Helpdesk site.

Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

Content maintained by Helpdesk.