These search results are restricted to the contents of the UAS IT Helpdesk Website FAQ pages. To search the entire help desk site use the seach box in the header.
How do I retrieve a message that’s been marked as quarantined?
I'm not getting many messages - is there a way to check to see what is being caught by IronPort?
Someone sent me something and I haven't received it... what gives?
Ugh, I don't like change. Why did we switch anyways?
Can I log into the Anti-Spam service to adjust my settings?
I received a message that is spam; can I report it to improve the filtering?
How do I add a printer to my UAS computer?
How do I set my default printer?
How is the time we see on our computers generated? Where does it come from?
Why doesn't the WebMeet link open a session?
How do I connect to a WebMeeting through Internet Explorer 8?
How do I receive email at a different email address?
How do I unforward my email account?
How can I add shared mailboxes to Outlook (via Exchange)?
Why do I get an InvalidFolder error in MyUA when accessing email?
How do I change my UAS email password?
Why can't I send email from my email program?
How do I use LDAP to look up UAS & UA addresses automatically?
How do I reconfigure Thunderbird to use EDIR for address lookup?
How do I backup and restore local folders in Thunderbird for Windows on a personal computer?
I've received an email, "Mail System Error - Returned Mail," what does this mean?
How do I add an auto-reply or vacation message to my email?
What email addresses can I receive messages at?
How do I add a signature to my email?
How do I read messages from a shared email folder?
How do I subscribe to a shared email account?
When replying to a message, how do I get my cursor to start above the quoted message?
Error 403: VPN connection terminated locally by the Client.
Error 427: Unknown Error Occurred at Peer.
I successfully connected, but the connection periodically drops.
How do I map to my drive on Mac OS X?
How do I know if my computer has a wireless card or ethernet device?
How can I get a wireless card?
How can I protect my computer while it is on the network?
STUDENT: How do I find my conference information?
There is noise, music, or echo in my conference. What can I do?
When I dial, I get a busy signal. What do I do?
FACULTY: What are breakout sessions and how do I use them?
How do I connect to departmental storage not on my computer?
Can we restrict access to individual folders on a campus share?
Do I have an account with UAS?
ELMO shows that my username is expired?
How do I reactivate my account?
When listening to voicemail, it speaks very FAST / SLOW. What gives?
How can I update my voicemail passcode if I've forgotten it?
How can I set an Alternate (Temporary) Message on my voicemail?
How can I transfer a caller directly to voicemail?
How can I increase the volume for playback on my computer?
Is there some type of phone tutorial available?
How can I increase/decrease the volume of my phone ring when I am already on the line?
How can I do a call-pickup of ringing phone?
Is there a way to do call pickups more easily?
When forwarding to an external line caller ID doesn't show correctly?
We have a vacant position/phone, how can we be sure that we are receiving calls to that line?
Who is my "Telephone Manager"?
My voicemail is reporting itself as full, even though my box is empty; what can I do?
Is there a way to retrieve or un-delete a message previously removed?
How do I access Discussion Board using Firefox?
Why can't I access the discussion board in Internet Explorer 8?
How do I view the results of a quiz, essay, or task?
What do those icons in the HTML Editor toolbar mean?
How do I check my grade for a course I'm currently taking?
How do I create a guest account?
How can I save sent emails from webmail?
How can I tell how much space I have left in my email?
How do I configure a signature for my messages?
How can I connect to a shared (departmental) email account?