IT Services Sitemap

• ITS Hompage - ITS Hompage
• Director of ITS - UAS Directory of Information technology is responsible and accountable for ensuring
• ITS Staff - ITS Staff
• Information Security - link
• Helpdesk - link
• Instructional Support - link
• Media / Production Services - link
• Computer Labs - link
• TLTR - link
• Sitemap - Sitemap
• IT Strategy
  • IT Strategy - UAS Enterprise Architecture Documents
  • Web Framework - Web Application Development Framework
  • Distribution of Support Responsibilities - Description of how support responsibilities are distributed among the system office, MAU central IT and extended campuses.
• Service Level Agreements
  • Service Level Agreements - Service Level Agreements
  • Classroom Equipment - Academic Technology: Classroom instructional equipment and support
  • Desktop Backup - Information Systems: Workstation secure document storage (document recovery and encryption)
  • Telephone Repairs - Telephone Repairs
  • Broadcasting Campus Events - Media Services: Video capture/broadcasting of campus events
  • Helpdesk - First-line technical support
  • Laptop Delivery - Academic Technology: Mobile instructional technology deliveries
  • Security Changes - Information Systems: Security configuration management
  • Telephone changes - Telephone changes
  • Desktop Support - Network & Desktop Support: Desktop Work Orders
  • Academic Computers - Standardized lab/classroom computer software configuration
  • Web Site Management - Support of institutional web sites through the UAS Content Management System (CMS)
  • Bulk Email - Email distribution lists based on Banner information
• Dashboards
  • Dashboards - ITS Dashboards
  • Housing Bandwidth
    • Housing Bandwidth Overview - Housing Network Bandwith Usage
    • Housing-A
    • Housing-B
    • Housing-C
    • Housing-D
    • Housing-E
    • Housing-F
    • Housing-G
    • Banfield Hall
• support
  • Home Faculty Support - Faculty Support
  • Computer Lab
    • Computer Labs & Classrooms - Juneau Computer Labs homepage
    • Computer Consultant - Computer Lab
    • Computer Lab Resources - Computer Lab
    • Laptop Lounge - Computer Lab
    • Mobile Classroom Info - Computer Lab
    • Mobile Classrooms - Computer Lab
    • Printing - Computer Lab Printing
    • Checkout Equipment
      • Checkout Policy - Checkout Policy
      • Checkout Equipment - Computer Lab
      • Checkout Laptops - Computer Lab
    • Juneau Classrooms
      • Juneau Classrooms - Juneau Classrooms
      • Egan Library Classrooms - Computer Lab
      • Egan Library Classroom Wing - Egan Library Classroom Wing
      • Hendrickson Classrooms - Hendrickson Classrooms
      • Whitehead Building - Whitehead Building
      • Bill Ray Center - Bill Ray Center
    • Academic Software
      • Academic Software - Academic Software
      • Mac Software - Mac Software
      • PC Software - PC Software
• docs
  • its_org_chart.pdf (pdf: 228 KB )
  • Documents - List of ITS documents
  • Enterprise Architecture at UAS (pdf: 211 KB )
  • Instructional Technology EA (image: png: 30 KB )
  • Technical Implementation (Wiki) - link
  • UAS IT Governance Groups (pdf: 26 KB )
  • Organizational Impact Calendar (pdf: 11 KB )
  • UAS ITS Job Classifications (pdf: 110 KB )
  • Web Course Management
    • UAS Online Strategy Matrix (pdf: 15 KB )
    • Configurable Feature Set (pdf: 20 KB )
    • CASE STUDY: Collaborative Technology Development (pdf: 674 KB )