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Address Information



I.T. Help Desk

Whitehead 208B
Mailstop: WH1
11120 Glacier Hwy
Juneau, AK99801

Phone: Help Desk: 907 796-6400
Toll Free Help Desk: 1 877 465-6400
Toll-free UAS (days M-F) :
1-877-465-4827



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Helpdesk
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Pre-session Planning and Checklist

  • Practice before leading your first session! You should be comfortable with the content you are delivering as well as with Elluminate Live!. Invite friends and coworkers to your practice sessions to make the sessions more realistic. Practice using the tools you intend to
    use during the session.
  • Work with the Instructional Design staff if you want training:
  • Practice with two computers – one with you as the moderator and another logged in as a participant. As you work with your presentation, look at the participant computer to see what they are seeing.
  • Don’t try to use all the tools in your first session. Get comfortable with Elluminate Live! and add tools over time.
  • Record your practice sessions and review your work.
  • Set your user profile to be shared with others in the session.

Before the Session Begins
Please note, not all of these will be relevent for your course.

  • Join the session 10 – 15 minutes before the session is scheduled to begin.
  • Ensure that you set your Connection Speed correctly when you first join the session.
  • Step through the Audio Setup Wizard to ensure your microphone and speakers are
    working properly.
  • Open web pages and applications needed for application sharing and screen captures.
  • Close all nonessential applications.
  • Load your content (i.e. PowerPoint, whiteboard, or image files).
  • Navigate to the first slide in your presentation and ensure that Follow Moderator is checked.
  • If you want people (up to four) to speak simultaneously go to Tools/Audio/Allow simultaneous talkers; this is turned off by default .
  • If desired, protect the whiteboard content in order to prevent attendees from saving and printing the whiteboard screens.
  • Create formal breakout rooms and load content if required.
  • Turn on the recording, if needed


Adapted from Elluminate's "Presenting Online with Elluminate Live 7.0" document.
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"" UAS is an AA/EO institution / Copyright 2005.
University of Alaska Southeast
11120 Glacier Hwy, Juneau, AK, 99801
877 465-4827 |