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Address Information



I.T. Help Desk

Whitehead Bldg: 208B
Mailstop: WH1
11120 Glacier Hwy
Juneau, AK99801

Phone: Helpdesk: 796-6400
Toll Free Help Desk: 877 465-6400
Information: 796-6452
Toll-free UAS (days M-F) :
1-877-465-4827

Fax: ITS: 796-6276



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Helpdesk
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Student eLive Support

Elluminate Live! (aka eLive or Web Meeting ) provides a unique opportunity for instruction and collaboration in distance education courses. With an intuitive approach, eLive is an easy-to-learn online program that encourages interacting and working together.

Web Meetings can be used with courses as determined by your instructor. Web Meetings can also be set up by you to meet with other students collaborating on projects. Instruction on how to participate in a course Web Meeting or lead as a moderator in your own Web Meeting is discussed below.

The first step if you are new to eLive is to follow the set up procedures below.

Elluminate Live! Set-up

  • Is your computer ready? If not, follow the eLive prep guide.
  • Think your computer is ready? Visit the UAS Configration Room.
    • See if you can access eLive
    • Set-up your sound
  • Want a guide to what's in the session? Print out the eLive Quick Reference Guide.

Accessing UAS Online for your course or self-moderated WebMeetings for collaboration.

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"" UAS is an AA/EO institution / Copyright 2005.
University of Alaska Southeast
11120 Glacier Hwy, Juneau, AK, 99801
877 465-4827 |