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Address Information



I.T. Help Desk

Whitehead Bldg: 208B
Mailstop: WH1
11120 Glacier Hwy
Juneau, AK99801

Phone: Helpdesk: 796-6400
Toll Free Help Desk: 877 465-6400
Information: 796-6452
Toll-free UAS (days M-F) :
1-877-465-4827

Fax: ITS: 796-6276



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Helpdesk
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UAS Virtual Private Networking

A Virtual Private Network (VPN) allows a network user to access network resources from a separate ISP. In the UAS environment, this means that you can access many campus resources from home, without having a UA internet connection.

VPN Uses

Once connected to the UAS VPN connection, your computer will behave as though it were connected through the wireless network on campus. You can connect to:

  • Fileshare Access
  • Campus Printing
  • Keyed Software

Connecting to VPN

To connect to the UAS VPN Service, please use your UAS username and password for downloading the installer.

Note: at present, we do not have a 64-bit VPN solution (Cisco, our VPN solution provider has chosen not to develop the x64 line)

PC (Windows 98 through Vista 32-bit)

MAC (OS X)

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"" UAS is an AA/EO institution / Copyright 2005.
University of Alaska Southeast
11120 Glacier Hwy, Juneau, AK, 99801
877 465-4827 |