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Policies and Amenities

Alcohol

Only guests 21 years of age or older may consume or be in possession of alcohol in the privacy of their own unit. Residence Halls are alcohol-free regardless of age. No possession or consumption is allowed in the presence of minors or outdoors.

As an institution of higher education, we promote personal wellness through healthy lifestyle choices and strive to maintain an environment that encourages courtesy and resepect towards others, as well as being reflective of our institutional values. As such, we take these policy violations seriously.


Arrival and Departure

Check-In begins after 3 p.m. on day of arrival. Check-In location is dependent upon your placement. Guests staying in John Pugh Hall will check-in at that location at 11090 Auke Lake Way. This building is secured for access by swipe-card only and guests checking in outside of desk operation hours of that location (12–5 p.m.) will need to call 907-209-6539 for assistance. Guests staying in Banfield Hall and apartment units will check in at the Housing Lodge at 4300 University Drive. Guests checking in outside of desk operation hours of this location (9 a.m.–10 p.m.) will need to call 907-209-6539 for assistance. 

Check‐Ins after 10PM will result in an additional fee of $25.

Check-Out should be completed by Noon on day of departure. Upon departure, remove all trash and personal belongings, ensure all doors are locked, and return keys. Key drop boxes are present for your convenience.


Drug Policy

The possession, use, or sale of marijuana or any illegal substance on the UAS campus is prohibited.

As an institution of higher education, we promote personal wellness through healthy lifestyle choices and strive to maintain an environment that encourages courtesy and resepect towards others, as well as being reflective of our institutional values. As such, we take these policy violations seriously.


Fire Alarms

The fire/smoke detectors in our units are sensitive. Please use the exhaust hood above the oven/stove range when cooking in the kitchens. If the fire alarms go off within your building, all guests are expected to evacuate the building and await official notification from staff to re-enter units.


Hostel-Style Living

A linen pack -- with sheets, towels, bathmats, and washcloths, as well as a blanket and pillow are provided for each bed space with rental. Other items may be requested for an additional fee, such as extra pillows, blankets, and towels. Housekeeping service is not provided. Guests may exchange their linens for a fresh linen pack for a fee or they can launder their own.


Housing Lodge

The central community Housing Lodge contains the guest services desk, a TV room with cable access and DVR, various study areas, meeting rooms, and laundry facilities. Free wireless internet access is provided throughout the entire Housing complex and in all units. Groups should be aware that the Housing Lodge is a community resource and that reservations for this space are not always available in an effort to maintain accessibility to all of our residents and guests.


Internet

Free wireless internet access is provided. Note: Copyright infringement is easily detected and is taken very seriously. Wireless access may be restricted if such violations are detected.


Kitchen and Cleaning Supplies

Kitchen supplies, i.e. cookware and utensils, are not provided with the apartments. Vacuums, brooms, plungers, cleaning supplies, and toilet paper are provided at desk locations free of charge. Guests are requested to submit a photo ID (i.e. drivers license, student ID) which will be held in exchange for equipment usage.


Laundry Service

We have community laundry facilities in Housing that require pre-loaded swipe-cards, which can be purchased at desk locations. A wash and dry cycle costs $3 per load.


Lost Keys

Replacement fees are $100 for room keys, $25 for mailbox keys, and $10 for swipe-cards. For guest safety, lost keys and cards should be reported promptly.


Mail Service

If you are sending packages ahead of your arrival, please call to let us know to expect them. If we are unaware of a package or mail arrival, it may be returned to sender. All mail is kept at the Lodge Desk and will be avaialble upon request during regular business hours. Mail is sorted daily by 5 p.m.. Should you choose to receive mail on-site, please use the address:

[Your Name]
4300 University Drive
Juneau, AK 99801

Payment

Full payment is expected upon arrival. We will gladly accept most credit and debit card issuers and networks. Checks and journal vouchers are also an acceptable form of payment.


Quiet Hours

Quiet hours begin at 10 p.m. and will be enforced both indoors and outdoors. Additionally, we uphold a 24-hour courtesy policy for the entire UAS Housing community. We understand that guests are here for various reasons in the summer months, but we have many students completing summer course work. First and foremost, it is our mission to provide an atmosphere supportive of those endeavors.


Refund and Cancellation Policy

All refund requests must be received in writing. A cancellation fee equal to one night’s stay will apply to reservations cancelled less than 14 days prior to arrival. Once checked in, guests will not receive a refund greater than 50% of prepaid, unused nights stay.


Resident Advisors

Resident Advisors are trained student, paraporfessional staff members who serve as guest service agents as well as maintain university and Housing policy. They assist with check-ins, lockouts, noise complaints, policy violations, crisis response, and much more. A Resident Advisor is always on-duty, and there is always a professional staff member on-duty to support them. Please contact the Resident Advisor On-Duty at 907-209-6539.


Tobacco Policy

Smoking and tobacco use is prohibited on all University of Alaska property both indoor and outdoors, including all residential units. Smoking in the unit will result in a $250 fine for cleaning charges.

As an institution of higher education, we promote personal wellness through healthy lifestyle choices and strive to maintain an environment that encourages courtesy and resepect towards others, as well as being reflective of our institutional values. As such, we take these policy violations seriously.


Trash

Due to the presence of bears and other wildlife, guests should never leave trash outside. Additional trash bags may be requested at desk locations. Recycling disposal is also available.