Health Information Technology
Workforce Training Program
Course Descriptions
Introduction to Health Care and Public Health in the US: Contact Hours 90
For
individuals not familiar with health care, this course addresses how
health care and public health are organized and services are delivered;
public policy; relevant organizations and their interrelationships;
professional roles; legal and regulatory issues; payment systems; and
health reform initiatives in the US.
The second module covers the
culture of health care; job expectations in health care settings; how
care is organized inside a practice setting; privacy laws; and
professional and ethical issues encountered in the workplace.
The third module is an explanation of specific terminology used by workers in health care and public health.
Introduction to Information and Computer Science: Contact Hours 30
For individuals not familiar with information technology, this course provides a basic overview of computer architecture; data organization, representation and structure; structure of programming languages; networking and data communication; and basic terminology of computing.
Working in Teams for Health IT: Contact Hours 60
This
course develops “team players” by understanding roles, the importance of
participant reliability, communication, and group cohesion.
The
second module addresses principles of leadership and management in
relation to effective teams with an emphasis on modes and styles best
suited to Health IT deployment.
Health Information Technology and Management Information Systems in the US: Contact Hours 90
This
course traces the development of IT systems in health care and public
health, beginning with the experiments of the 1950s and 1960s,
culminating in the HITECH Act, and introducing the concept of meaningful
use.
The second module is specific to health care and public health
applications, introducing Health IT standards, health-related data
structures, software applications, and enterprise architecture for
health organizations.
The third module provides an overview of the
most popular vendor systems highlighting the features of each as they
would relate to practical deployments, and noting differences between
the systems.
Working with Health IT Systems and Configuring EHRs: Contact Hours 60
In this
course individuals will experience working with a simulated system
playing the role of practitioner. Exercises will address what is
happening “under the hood”; threats to security and the need for
standards; high levels of usability; and how errors can occur.
The
second module covers approaches to assessing, selecting, and configuring
EHRs to meet the specific needs of customers and end-users.
Tech Info –
This class will utilize the VistA CPRS (Computerized Patient Record
System). A copy of the program will be provided to you via a DVD to load
onto your personal computer. In order for the VistA CPRS to install and
run properly on the PC, the PC must have 5 gigabytes of available space
on the hard drive. The VistA CPRS will run on Windows 2000, XP Pro,
Vista, or 7. The VistA CPRS has been reported to run smoothly on XP Home
as long as it is not used in a networked environment. Students are
advised however that XP Home is not a supported operating system for the
VistA CPRS.
Workflow Process Analysis, Redesign, and Project Management for Health IT: Contact Hours 60
This
course addresses the fundamentals of health workflow process analysis
and redesign as a necessary component of complete practice automation;
includes topics of process validation and change management.
The
second module covers the use of project management tools and techniques
that result in the ability to create and follow a Health IT deployment
plan.
Usability, Human Factors, and Quality Improvement in Health IT: Contact Hours 60
This
course covers rapid prototyping; user-centered design and evaluation;
usability; understanding effects of new technology and workflow on
downstream processes; and facilitation of a unit-wide focus group and/or
simulation.
The second module introduces the concepts of Health IT
and practice workflow redesign as instruments of quality improvement;
establishing a culture that supports increased quality and safety; and
approaches to assessing patient safety issues and implementing quality
management and reporting through electronic systems.
Installation and Maintenance of Health IT Systems, Networks, and HIEs: Contact Hours 60
This
course provides instruction in installation and maintenance of Health IT
systems, including testing prior to implementation and principles
underlying system configuration.
The second module covers in-depth
analysis of data mobility including the hardware infrastructure (wires,
wireless, and devices supporting them), the ISO stack, standards,
Internet protocol, federations and grids, the NHIN and other nationwide
approaches.
Professionalism, Customer Service, and Training Techniques for Implementing Health IT: Contact Hours 60
This course develops “support professionals” by addressing the skills necessary to communicate effectively across the full range of roles encountered in health care and public health settings; understanding their needs; and developing training techniques and strategies for the end-users.

Funded by the Office of the National Coordinator for Health IT, US Department of
Health and Human Services. ARRA Grant #90CC07701
