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Career Training for Ports and Marinas

Crescent Harbor

Online training for employees in ports, marinas, and harbors

  • Improve your skills in the comfort of your
    own community
    No excessive travel costs
  • Approximately 15-20 hours, with a 3 month time period to complete work
  • Cost is $195 per course
What you will need to take the course:
  • a computer with internet access
  • either speakers or headphones
  • an e-mail address that is your own, not shared
    (We can help you with this if necessary)
Use the links below to access the different sections on this page:

How to Register:

Use the course names listed below and your choice
of the following payment options:

  • Online: Register and Pay online
  • By Phone: Call 1-800-478-6653 and ask for extension 7786 (Amanda) or call direct 907-747-7786. Provide registration and payment information (payment can be made by credit card, check or purchase order)
  • By Fax: Download Registration Form (24 KB), fill out, provide payment information and fax to 907-747-7743.
  • By Mail: Download Registration Form (24 KB), fill out, insert payment and mail to:

Amanda Johnson
UAS Sitka Campus
1332 Seward Avenue
Sitka, AK 99835

NOTE: Please provide your harbor name above your signature on the registration form.

Partnership of University of Alaska Southeast - Sitka, Pacific Coast Congress of Harbormasters and Port Managers, Alaska Association of Harbormasters and Port Administrators, Harbour Authority Association of British Columbia, Washington Sea Grant and the California Association of Harbormasters and Port Captains

Career Training for Ports and Marinas brochure (742 KB)

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List of Courses Available:


Courses needed for Certificate Level 1

Facility Safety

Facility Safety is a course designed to teach marina employees about the major safety issues they will deal with on a day-to-day basis in the harbor. The course was designed not only to make employees aware of hazards, but to give them the necessary information to eliminate hazards in the harbors and to protect themselves, other employees and the public. Employees who complete this course will gain valuable information for their own safety on the job, and will be able to educate the public and help keep others safe as well. Instructor: Alan Sorum

Marine Structures and Materials

Effective operation and maintenance of harbors and marinas is dependent on employees having a solid understanding of the marine infrastructure installed at their workplace. This course will cover major marine structures and building materials found in a harbor or small port. Marine structures are built of materials designed to withstand use in a marine environment. Understanding the advantages and disadvantages inherent in using each marine building material will help harbor employees make good choices in their maintenance activities. Instructor: Alan Sorum

Oil Spills: Prevention, Preparedness and Response

This course focuses on the nature of oil spills and their consequent environmental and economic impacts. It describes the causes and sources of spills and provides information to assist in developing and applying spill prevention strategies. Applicable laws and regulations related to the unlawful release of oil products and the necessary preparedness and spill response measures to mitigate the effects of these spills are also covered. Completion of this course will equip employees and others to assess the potential for oil spills, reduce the risks of discharges from boats, marinas and other shoreside sources and protect valuable marine resources. Instructor: Eric Olsson

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Courses needed for Certificate Level 2

Customer Service for Ports & Marinas

If you work at a harbor or marina, customers are the reason for your business. Great customer service skills strengthen your ability to communicate successfully with harbor customers, local, state, and national agencies doing business with your harbor, as well as other stakeholders interested in your harbor’s activities. This course will improve your customer service skills and help you grow your customer base. Students will learn proven techniques to ascertain what customers want and need so that harbor staff can fine tune operations to meet these expectations.  The course highlights ways to know what your competition is doing and methods to stay abreast of industry standards. Instructor: Ray Majeski

Hazardous Materials and Waste: Risks and Controls

The future viability of harbors and marinas will depend on developing good environmental stewardship practices. This course will provide you with the knowledge to comply with regulations while providing good guidelines for the prevention of boating related pollution. The course will provide many best management practices for harbors as guidelines for your harbor and will point out best practices for used oil collection, solid and liquid waste materials and hazardous material training. Instructor: Alan Sorum

Fire Safety for Ports & Marinas 

This course provides fire prevention and fire fighting training and skills development for anyone who works at a harbor or marina.  While not a substitute for live practice drills, it provides valuable written information on fire theory, practice scenarios, “what if” situations to think about and react to, and quizzes to check your understanding.  The course was designed to increase awareness of possible fire hazards as well as provide employees effective measures to prevent and fight fire in the harbor.  The course also stresses the importance of policy and planning, providing actual examples.  Employees who complete this course will also gain valuable insight into the complex and serious nature of unified fire response. Instructor: John Lewis

Marina Utilities: Water and Sanitary Sewer

This course deals with the operation and maintenance of marina sanitary sewer systems and the complexities of providing clean and safe water service for harbor customers. You will learn about the regulations for potable and fire water systems as well as those for sanitary sewer, the materials, equipment and layout for systems and the best practices for operation and maintenance. This in depth course will provide you with an excellent background to understand the water and sewer systems at your marina and to provide your boaters the information that they need to preserve and protect marina water quality. Instructor: Shannon Kinsella

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Courses needed for Certificate Level 3

Harbor Administration

A harbor’s success in business can be attributed to the effectiveness of its management team. This course provides a survey of all aspects of Harbor Administration, covering policy, financial, marketing, and security issues. Students will be introduced to modern management practices, and shown how to apply them to their own harbor. Students will learn about Best Management Practices, as well as safety issues that affect harbors and how to mitigate them. Upon completion of this course, students will have a better understanding of how better management can lead a harbor to success. We recommend that you take this overview course, before enrolling in the Operations and Planning course. Instructor: David Garrett

Harbor Operations and Planning

Proper operation of a harbor requires good planning.  Harbor management plans are comprehensive and usually consider regional needs as well as commercial and recreational needs, waste management, mineral extraction, dredging, public access, habitat, resource protection, water quality, aesthetic values, and public interests, to name just a few key issues.  This course focuses on developing a set of documents you can use in your marina to make good planning decisions and ensure its safe and efficient operation. You will also learn about harbor economics and how the proper design of your harbor can save you money and keep the harbor environment pristine.  This course will help you deal with both the predictable as well as the unpredictable. Instructor: Alan Sorum

Marina Utilities: Electrical Systems

This course will familiarize employees with the basics of a marina electrical system. The delivery of electrical power is traced from the utility to marina facilities and shore pedestals.  Employees will learn about the importance of grounding and bonding, sources and means for prevention of stray and galvanic currents, as well as testing and troubleshooting procedures.  Upon completion of the course employees will be prepared to educate boat owners about proper grounding and bonding of on board power systems and to help them reduce damage from electrical corrosion. Instructor: Larry Boyer

Potential Future Courses
• Dockside Cranes and Straddle Hoists
• Future Developments in Harbor Operations

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Certificate Program:

PCC and CAHMPC will recognize students who successfully complete a specified number of courses with a certificate of accomplishment.  The courses must be completed through the University of Alaska Southeast Sitka, Career Training for Ports and Marinas program. The intent of this certification is to recognize completion of specific UAS courses that introduce students to marina operations and that enhance the capabilities and value of current and prospective marina and harbor employees. This certificate acknowledges that the student has demonstrated the motivation, aptitude and commitment to fulfill UAS course requirements and has acquired a greater understanding of our industry and some of the skills required to be successful within a number of port and marina occupations.
PCC and CAHMPC offer 3 levels of certificates for completion of these courses.  Level 1 includes: Marine Structures and Materials, Facility Safety, and Oil Spills: Prevention, Preparedness and Response.  Level 2 includes: Customer Service for Ports and Marinas, Hazardous Materials and Waste: Risks and Controls, Fire Safety for Ports and Marinas and Marina Utilities: Water and Sanitary Sewer.  Level 3 includes: Harbor Administration, Harbor Operations and Planning, and Marina Utilities: Electrical Systems.

Over the next 5 years, UAS will be developing a Workforce Credential for the entire Career Training for Ports and Marinas program.
To secure your PCC certificate, you must complete the required number of courses and have your official UAS transcript sent to:
Executive Secretary
Pacific Coast Congress of Harbormasters and Port Mangers
120 State Avenue
PMB 231
Olympia, WA  98501
If you have any questions regarding the PCC Certificate Program, send inquires to the above address or to: cmaynard3@wildblue.net

PCC website: www.pccharbormasters.org

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