Browser and Technology Check

Contact Us

Sitka Campus

1332 Seward Avenue
Sitka, AK99835

Information: 747-7700

Toll Free: 800-478-6653

Fax: 907-747-7731

Email: student.info@...

Email: sitka.distance@...

Faculty/Staff Page

Campus Hours

Mon-Thurs: 8am-9pm
Fri: 8am-5pm
Sat: 10am-4pm

Degrees/Certificates

Useful Links

What Operating System and Browser version are you using?
Some courses may specify that you need a PC (with Windows) or a Macinstosh. Some will let you use either operating system but you will need to know what version you have. The link above will help you find the version of your operating system and the version of your web browser (Internet Explorer, Netscape, Firefox, Safari, etc)

Upgrading your Browser:

	Internet Explorer 6: http://www.microsoft.com/windows/ie/ie6/downloads/default.mspx (To check for later versions go to http://www.microsoft.com/windows/ie/ )
	Mozilla Firefox: http://www.mozilla.com/firefox/
	Netscape: http://browser.netscape.com/
	Apple Safari: http://www.apple.com/support/downloads/safari.html
Macromedia Flash Player comes with most new browsers (download as an extra plug-in for Firefox)
	Click here if you need to download a new Flash Plugin
Adobe Acrobat Reader is needed to be able to read and print some types of files.
	Click on the PDF icon to the right to see if your browser has Adobe Acrobat Reader installed. If your browser prompts you that it doesn't recognize the PDF file format, then you need the Adobe Acrobat Reader* plug-in Click here to download the Adobe Acrobat Reader.
The Java Runtime Enviroment is needed for some interactive website
	Not all websites will use the same version of Java Click here for more informationa and to find out how to install or upgrade your Java plug-in
Quicktime is one method of displaying video on the web
	Go to this website to see whether Apple's Quicktime is installed and working properly: http://www.apple.com/quicktime/troubleshooting/ Follow instructions to install the free player, if needed.
Real Audio and Video may also be used to display audio and video on the web
	You can test whether you have the Real Player by going to this website: http://service.real.com/realplayer/test/ If you don't have the Real Video Player then go to http://www.real.com/player/ Download the Free Player - the link to this is really hard to find! Ignore the buttons that say Free Download (note the fine print under them says "14 day trial" Instead click on the tiny print that says Free RealPlayer Then Click on the link under "Basic Player" Be sure and "opt out" of any email lists or subscriptions etc (unless you really want them)
Elluminate Live
	Some classes will use "Elluminate Live" web conferencing. Preparing for an Elluminate Live Session: http://distance.uaf.edu/dls/tech/internet/elive/elprep.cfm This page will let you check to see if you have the required software on your computer. Help with connecting your headset: http://distance.uaf.edu/dls/tech/internet/elive/headphones.cfm
Pop-up Blockers
	Popup Blockers may prevent some sites from working. Click here to find out about disabling a pop-up blocker