University of Alaska Southeast

Job Posting

Company: Juneau Housing First
Location: Juneau, AK
Position: Residential Support Specialist
Requirements: See job description

Hiring for Relief/Part Time 8-16 hours per week
Juneau Housing First Collaborative Residential Support Specialist Job Description

The role of the Residential Support Specialist is dual: to work closely with JAMHI Clinical Case
Managers in making sure residential services are delivered, and to conduct limited property management
functions. Residential Support Specialists are responsible for providing services to residents in the
general milieu. Residential Support Specialist will maintain program structure through direct contact and
informal counseling with residents, crisis intervention, enforcement of rules, and monitoring of the
facility, will operate the reception desk 24 hours per day, and will assist with other duties. Residential
Support Specialist will facilitate therapeutic activities and engage with tenants through these activities.
This position is supervised by Program Director.

Pay: $18


  • Assist tenants as needed
  • Oversee the front door
  • Monitor cameras
  • Log notes
  • Maintain client files
  • Provide tenant transportation
  • Oversee tenant service plans
  • Assist with meal preparation and clean up
  • Perform tenant wellness checks
  • Answer phones and respond to community and neighborhood complaints as needed
  • Ensure facility safety
  • Work to create and maintain cohesive community
  • Assist with garden activities
  • Oversee visiting hours
  • Respond to emergencies
  • Assist with clean up as needed
  • Interact with tenants in a therapeutic and positive manner
  • Oversee wellness and other activities
  • Other tasks as assigned by facility director


  • Profound respect and compassion for all people
  • Understanding and appreciation of the housing first philosophy
  • Strong boundaries and compassion
  • Experience working with vulnerable populations
  • Understanding of substance abuse and mental illness
  • Ability to work independently and with others
  • Valid Driver’s License
  • Proficiency in Microsoft Office Programs and other software
  • Paperwork processing skills
  • Computer skills
  • Strong problem solving skills
  • Degree not required but preferred. BLA, BS, BA required or experience homelessness and individuals experiencing tough circumstances
  • Flexibility
  • Ability to multi-task
  • Ability to help clean up
  • Criminal Background check (We will not discriminate based on criminal record but cannot hire individuals who committed specific offenses only).
Contact: Dacia Davis
Contact at:
Closing Date: Open Until Filled