Coronavirus Update: Connecting Remotely for Work and for Classes
Working Remotely
We've prepared a guide for employees who have been asked to work from home or who are traveling for work.
Transitioning to Remote Coursework
A getting started guide for students about remote learning.
Contact Us
By phone
- 907-796-6400 (Helpdesk)
- 877-465-6400 (Toll Free)
By email
Walk-up
No walk-up service at this time due to COVID-19
Hours
Interim Hours
August 2 - August 22
Sunday: CLOSED
Monday-Friday: 7:30 AM - 5:00 PM
Saturday: CLOSED
Fall 2020
Sunday: CLOSED
Monday-Friday: 7:30 AM - 7:00 PM
Saturday: CLOSED
The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.
Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.
For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!
Classroom Support
Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus.
Media Services
Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.
