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Printing on Campus

There are several printers around campus accessible for all those who have access to the UAS-secured network. Most printers are black and white, but the Egan Library offers color printing through the ink SmartStation, a print kiosk powered by frontier technology.

Students are recommended to print from the Egan Library Kiosks. 
Employees should work with their department to understand which printer is best for their needs.

All printing is double-sided in alignment with Alaska Statute, Sec 44.99.020, which requires government institutions to print on both sides of the paper. Please print responsibly.

Assistance

The Helpdesk and Classroom Support staff are available to assist with your questions!

To access printers on campus, excluding the Library's Ink Smart system, you must have access to the UAS campus network (active username and password required).

Print Server - UA-Domained

These directions work best for UA-domain computers that were built by a UAS IT Technician.

  1. From the Start menu or the Windows Search field, type "\\jun-print01" and press Enter
    • If on Sitka or Ketchikan campuses, instead use either "\\sit-print02" or "\\ktn-print," respectively.
  2. If prompted, enter your login information, putting "UA\" before your username.
  3. Press Enter
  4. A window will appear showing all printers available on campus. Double-click on a printer to add it to your computer.
  5. When adding is complete, you will see the printer queue monitor.

IP Address - Non-UA-Domained

Directions for direct IP printing are best for non-domain computers such as departmentally managed machines and personal devices. You will need to know the IP address, make, and model of the printer to map to it with the steps below.

Windows 10

  1. From the Start menu or the Windows Search field, type "printers".
  2. Select Printers & scanners.
  3. Select Add a printer or scanner.
  4. On Windows 11, you'll need to click the Add Device button
  5. Select the option The printer that I want isn't listed (this may take several seconds to appear).
  6. On Windows 11, click the Add manually link
  7. Select Add a printer using a TCP/IP address or hostname, then click Next.
  8. Select TCP/IP Device from the dropdown list.
  9. Enter the IP address of the printer in the Hostname or IP address field.
    • If you don't know the IP address of the printer, check with your admin assistant, or print a Configuration Page for the printer.
  10. Click Next.
  11. If prompted, select the appropriate driver (based on manufacturer and model).
    • If you aren't sure of the correct driver, please contact the Helpdesk.
  12. On the following page, enter any further information requested. The exact request will vary per printer. When done, click Next.
  13. When adding is complete, you will see the printer queue monitor.

Windows 11

  1. From the Start menu or the Windows Search field, type "printers".
  2. Select Printers & scanners.
  3. In the Add a printer or scanner field, click the Add device button.
  4. In The printer that I want isn't listed field, click the Add manually link (this may take several seconds to appear).
  5. Select Add a printer using an IP address or hostname, then click Next.
  6. Select TCP/IP Device from the dropdown list.
  7. Enter the IP address of the printer in the Hostname or IP address field, then click Next.
    • If you don't know the IP address of the printer, check with your admin assistant, or print a Configuration Page for the printer.
  8. If prompted, select the appropriate driver (based on manufacturer and model.
    • If you aren't sure of the correct driver, please contact the Helpdesk.
  9. On the following page, enter any further information requested. The exact request will vary per printer. When done, click Next.
  10. When adding is complete, you will see the printer queue monitor.

To access printers on campus, excluding the Library's Ink Smart system, you must have access to the UAS network and authenticate to the Printer Server (active username and password required).

IP Printing

  1. Open the Apple menuApple Icon.
  2. Access System Preferences.
  3. Select Printers & Scanners.
  4. Click on the plus sign [+] to add a printer.
  5. Click on the IP button.
  6. In the Address field, enter the IP address of the printer to be used.
    • In most cases, the IP address will be on a printout attached to the printer. If not available, ask the Department.
  7. In the Protocol field, select an appropriate setting (based on manufacturer and model).
    • If desired, change the Name field to be an easy name for the printer.
  8. Click Add.
  9. If prompted, enter your login information, putting "UA\" before your username.
    • If you aren't prompted for login info, check your security settings. Some internet security software blocks this type of connection.
  10. When adding is complete, you will see the printer queue monitor.

If you encounter the error "Unable to Connect. Unable to verify the printer on your network", set the Protocol to "Line Printer Daemon (LPD)" instead of the default "Internet Printing Protocol (IPP)." This is a known issue with specific printer manufacturers.

Print Protocol list

Ink kiosk - located on the 2nd floor of the Egan Library

Print/Scan/Copy/Fax services are located on the main level (2nd floor) of the Egan Library and in the lobby.

Egan Library offers managed printing (pay-per-print) powered by ink. This service enables printing from virtually any device, as well as cloud accounts and USB drives. Users can print from all library computers, personal computers, can connect to documents from cloud storage services at the SmartStation, a print kiosk powered by frontier technology, or files (attachments) can be sent from the email address associated with your ink account to upload@print.inkcloud.me

Print jobs are only released when the user logs in/swipes their card and pays for the prints at a SmartStation. SmartStations are located in the Egan Library and in the lobby. Drivers are available for personal computers after logging in to the UAS inkCloud portal. All online accounts are managed by ink and the service accepts promo codes, credit/debit cards, and preloaded value cards (see below).

A more eco-friendly solution

Printing reimagined at Egan Library is a sustainable and eco-friendly solution. The ink SmartStation:

  • is green
  • uses less power
  • doesn't use toner cartridges
  • reduces waste by eliminating unclaimed print jobs

Print prices

Table of document service prices at the Egan Library
ServiceCost
Single-sided black and white *$0.10
Double-sided black and white *$0.18
Single-sided color *$0.35
Double-sided color *$0.60
Document scanFree
Fax, first page$0.99
Fax, each additional page$0.49
Photo print (library only) on 4"x6" photo paper$0.50

* 8 1/2" x 11" paper only

How to create your account and add funds

  1. Login to the UAS inkCloud portal
  2. Students: access your account using your UA username/password
  3. Guest users: create a guest account
  4. UAS users can enter the promo code "alaska5" for a $5 credit. Guests can ask for an ink Guest Card (includes a $2.50 promo credit) at the Circulation Desk.
  5. Access your account online to add funds with a credit/debit card or add at a SmartStation in the library or lobby. Whale Bucks CANNOT be used for printing. Remaining balances on print accounts (ink) are not refundable when you graduate or transfer. Be judicious when adding funds to your account.
  6. Users without access to an accepted payment method can purchase preloaded ink value cards at the Library Circulation desk in $5 for $10 amounts.

Releasing print jobs

Print jobs are only released when the user logs in/swipes their card and pays for the prints at the SmartStation. Print jobs remain in the print queue for 72 hours.

Print from your personal computer

For personal computers, in addition to using a drag-and-drop interface through the UAS inkCloud Portal, you can also load a print driver in order to print directly from your applications.

Instructions for installing drivers:

  1. Log in to the UAS inkCloud portal
  2. Select "File > Print" in the upper right corner
  3. Download the appropriate driver for your computer's operating system.

Need Help?

  • Egan Library staff can provide hands-on assistance using the ink SmartStations, just ask.
  • Users encountering any printing problems, e.g. jams, misprints, formatting issues can notify ink support through email at support@ink.me or by phone at 1-800-INK-6053. Refer to the UAS Egan Library or UAS Spike's Cafe SmartStation to receive a corresponding credit.
  • Be sure to check out the Ink Knowledge Base and Support

Scan

Several scanning options are available. There is a public access scanner/copier (Konica-Minolta) near the Circulation Desk. The Egan Library ink SmartStation also offers free document scanning.

  • Both support color scanning.
  • The Konica-Minolta supports duplex scanning, has a document feeder for multiple page jobs and outputs PDF or TIFF formats to email.
  • The ink SmartStation supports scanning to cloud storage accounts, USB, email and in a variety of formats. No manual feed option is available for multipage scanning jobs.

Copy

A self-service black & white copier is located on the main level by the Circulation Desk ($.10 per page). The copier accepts bills ($1, $5, $10) and coins. Black & white and color copies can be made on the ink SmartStation, however no manual feed option is available for multipage jobs ($.10 per page for BW copies, $.35 for color). We recommend using the black & white copier for multipage copying.

Fax

The ink SmartStations support faxing of documents scanned at the kiosk or stored in cloud storage accounts. No manual feed option is available for multipage jobs. No fax confirmation receipt is available. Users can also fax documents directly from the UAS inkCloud Portal. Pricing is listed above.

Print Servers on Other Campuses

Sitka and Ketchikan campuses each use a different print server. This does not change printing by IP address, but does change what Print Server name when searching.

  • Juneau: \\jun-print01
  • Sitka: \\sit-print02
  • Ketchikan: \\ktn-print