- Accounts - Electronic accounts through UAS
- Email - Email through UAS: UA Google
- Helpdesk FAQ - List of all Helpdesk FAQ
- Helpdesk Home - Main UAS Helpdesk page
- Network & Wifi - UAS Network, including campus and student housing
- Phones - Telephone information, manuals and voice mail guides
- Safety and Security - ITS Security and Policy Guidelines
- Printing on Campus - How to set up a campus printer on your computer
- Helpdesk Sitemap - Sitemap
- Staff & Admin Resources - Overview of administrative tools
- Working Remotely - Utilizing campus resources while out of office
- ITS Training - UAS Helpdesk Training page
- Computers
- Computers - Computers Overview
- UAS Managed Computers
- Backup & Synchronization - Backing up My Documents onto server space
- Updates - Centrally managed computer updates
- Network Storage - Storage options offered at UAS
- Centrally Managed Computers - Information about current ITS computer support
- Managed Software - Software available on specified Staff Builds
- Build Request Form - Request a build for a centrally managed computer
- Departmentally Managed Computers
- Departmentally Managed Computers - Departmentally Managed Computers by UAS for faculty and staff
- Personal Computers
- Personal Computers - Additional resources for personal computers
- General Purchasing Info for Personal Computers
- Coursework
- Coursework - Coursework Homepage and sitemap - Current Course Sites (BlackBoard)
- Transition to remote learning - Transition to remote learning
- UAS Home - A personal file space you can access from anywhere.
- Blackboard Learn
- Assignments Overview - Blackboard video instructions for uploading coursework
- Checking Your Grades - Information for students on accessing current grade in specific course.
- Contacting Your Instructor - How to find your instructor's contact information.
- Using the Content Editor - Using the Blackboard Content Editor
- Blackboard Course Management System - Blackboard index for student issues
- Find My Syllabus - How to find the Syllabus for a course.
- Submitting Youtube Videos - How to submit Youtube videos in Blackboard
- Using the Discussion Board
- Formatting your posts - Proper formatting techniques to improve your discussion board posts.
- Using the Discussion Board - Using the Discussion Board
- Conferencing
- Audio Conferencing - General information about audio conferencing
- Video Conferencing - Video Conferencing General Information
- ePortfolio
- Adding Attachments - Learn how to add an attachment to a portfolio item.
- Adding Items - Learn how to add an Item to your portfolio.
- Course Portfolios - An overview of Course Portfolios for Students including content items and page management.
- Getting Started with the ePortfolio - Overview of the Portfolio system including pages, items, blogs. forums, and webmeetings
- UAS Guest Accounts - Learn how to create and use a guest account for UAS Online
- UAS Portfolio System - Portfolio structure, collaboration tools, coursework portfolios, and personal portfolios.
- Miscellaneous Controls - Overview of the ePortfolio Controls including the Delete Page, Hide Controls, Add New Sub Page, Copy Import Page, and Send Invitation Tools.
- Paste from Word - How to use the Paste from Word Tool.
- Personal Portfolios - Learn how to create a personal portfolio.
- Portfolio FAQ - View a list of FAQ's about the UAS portfolio system.
- ePortfolio Topic Index - View an index of the UAS Online Portfolio documentation.
- Creating a Photo Gallery - Details on the photo gallery function of the ePortfolio system.
- Chat Tool
- Getting Started with the Chat Tool - Create your own conversation with Chat Tool.
- Edit Settings
- Content - An overview of Page Content in the Mange Page area.
- Page Design - Portfolio page appearance settings
- Edit Settings - An overview of the Manage Page tool in UAS Online
- Instructor Tools - Using the Instructor Tools in the Manage Page option.
- Publish Page - Using the Publish Page feature in the Manage Page area.
- Course Security Settings - Using the security settings in the Manage Page tool.
- Security Settings - Personal Page - How to set security settings for your personal page in the Manage Page area.
- Portfolio: Manage Page - Security Settings - Security settings for courses and general portfolios.
- Presentation Tools
- Presentation Tools - Learn how to create and publish presentations using various tools.
- UAS Online! Portal
- Forward Your UAS Email - How to set your preferred email address
- UAS Online Portal - An overview of the UAS Online interface, including Tabs, Sub Pages, and Channels.
- UAS Online Portal Ribbon - Navigate between your pages
- Forums
- Introduction to UAS Forums - An overview of course forums.
- Portfolio Forums - How to create and manage forums in your portfolio.
- WebMeeting
- I can't find my Webmeeting - Locating your webmeeting
- Blackboard Collaborate Ultra - An introduction to Blackboard Collaborate Ultra, with a focus on student success.
- WebMeeting FAQ - WebMeeting FAQ
- Getting Started with Webmeetings - An Introduction to Webmeeting tools
- Webmeetings on Mobile - Accessing Collaborate on the go
- I can't hear my Webmeeting - Troubleshooting silent webmeetings
- Where are my Collaborate recordings? - Locating your Collaborate Recording
- Faculty Instructions
- Collaborate for Moderators - Training for Elluminate session moderators.
- Services Dashboard
- Services Dashboard - Services Dashboard
- IT Services Jobs
- IT Services - Jobs - Apply for a job with UAS IT Services
- Software
- Chat/Collaboration - Support document directory for Microsoft Lync, now Skype for Business
- DocuSign
- Downloads - Find UAS provided security software as well as other recommended products for download on your computer!
- UA Google for Employees - Google for Education through UA Google: For Employees
- UA Google Resources - Google for Education through UA Google: For Everyone
- ITS Software - Software available at UAS
- Microsoft Office 365 - Get Microsoft Office 365 for free
- Symantec Endpoint Protection - Symantec installers and instructions
- Tips and Tricks - Software Tips and Tricks
- Virtual Private Network (VPN) - How to install and configure VPN client
- Zoom - Video Conferencing with Zoom