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The administrative system store institutional and personal records for employees and students. These systems include:


This is the most common way for staff to update institutional records. Some tables from Banner are copied to a database referred to as the "Reports Instance."

  • Banner database - day-to-day processing of forms and other record-keeping processes.
  • Qmenu/Qadhoc - standardized reports through a web interface.
  • Databrowser - program to write or use existing queries against the data; accessed through remote application sharing system called Citrix.
  • OnBase - document scanning and archiving process.

Please note that Banner 9 is now accessible from off-campus through a direct link:

OIT Banner Support

Keyed Software

Software provided through OIT is usually locked with a license key. For University-purchased computers, these keys are distributed through the software suite known as Key Client.

  • KeyAccess allows users to access keyed software such as Adobe Acrobat Pro, Camtasia, Photoshop, and many more.
  • KeyCheckout allows users to maintain a license for use away from network access. If internet access is available, use the VPN instead.
  • KeyVerify is a troubleshooting tool for technicians.

OIT KeyClient


DocuSign is University of Alaska's cloud-based electronic signature solution. It allows users to send, securely complete, and sign a document with an automated workflow.


  • Easily upload and send documents for electronic signature.
  • Quickly access and sign documents that require signature.
  • Readily check a document's status, send reminders, view audit trails, and securely store online.
  • Create templates using existing forms to help streamline the sending process.
  • Oversee document workflow by identifying and managing recipients and routing.
  • Make forms available online allowing for self-service and ease of accessibility.

OIT DocuSign Support

The UAS Technology Helpdesk can offer basic assistance with these systems. They are primarily managed and operated through various UA-wide teams and UA's Office of Information Technology (OIT). Please visit their website for more tips.


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