IT Services Sitemap

• ITS Homepage - ITS Homepage
• Chief Information Officer - UAS Directory of Information technology is responsible and accountable for ensuring
• IT Staff - IT Staff
• Sitemap - Sitemap
• IT Strategy
  • IT Strategy - UAS Enterprise Architecture Documents
  • Web Framework - Web Application Development Framework
  • Distribution of Support Responsibilities - Description of how support responsibilities are distributed among the system office, MAU central IT and extended campuses.
  • Support for UAA/UAF/SW Employees - This document describes the UAS strategy for supporting UA employees on campus
  • Computer Management - Summary of the UAS strategies for desktop computer management
  • Departmental Equipment - Info on when a department might deviate from campus standards and what risks they must address
  • Network Wiring Standard - Network Wiring Standard - Web Application Development Framework
  • Technology Service Review - Technology Service Review
• Service Level Agreements
  • Service Level Agreements - Service Level Agreements
  • Classroom Equipment - User Services: Classroom instructional equipment and support
  • Desktop Backup - Information Systems: Workstation secure document storage (document recovery and encryption)
  • Telephone Repairs - Telephone Repairs
  • Broadcasting Campus Events - Media Services: Video capture/broadcasting of campus events
  • Helpdesk - First-line technical support
  • Laptop Delivery - User Services: Mobile instructional technology deliveries
  • Security Changes - Information Systems: Security configuration management
  • Telephone changes - Telephone changes
  • Desktop Support - Network & Desktop Support: Desktop Work Orders
  • User Services Service Level Agreement - Standardized lab/classroom computer software configuration
  • Web Site Management - Support of institutional web sites through the UAS Content Management System (CMS)
  • Bulk Email - Email distribution lists based on Banner information
• Dashboards
  • Dashboards - ITS Dashboards
  • Off Campus Bandwidth
    • Off Campus Bandwidth Overview - Off Campus Network Bandwidth Usage
    • NSRL - NSRL Building Bandwidth Usage
    • TEC - TEC Dashboard
  • Campus Bandwidth
    • Campus Bandwidth Overview - Campus Bandwidth Overview
    • Anderson - Anderson Dashboard
    • Housing Bandwidth
      • Housing-A - A Building Bandwidth Usage
      • Housing-B - B Building Bandwidth Usage
      • Housing-C - C Building Bandwidth Usage
      • Housing-D - D Building Bandwidth Usage
      • Housing-E - E Building Bandwidth Usage
      • Housing-F - F Building Bandwidth Usage
      • Housing-G - G Building Bandwidth Usage
      • Banfield Hall - Banfield Hall Bandwith Usage
      • Non-Freshman Housing-Trunk - Housing Bandwidth Usage
      • Freshman-Dorms - Freshman Dorms Bandwidth Usage
      • Housing Bandwidth Overview - Housing Network Bandwidth Usage
• Major Initiatives
  • Major Initiatives - Major Initiatives
• docs
  • ServiceReviewExample.pdf (pdf: 59 KB )
  • its org chart 2019 (pdf: 330 KB )
  • BB_Upgrade_2017.pdf (pdf: 383 KB )
  • UA Learn Annual Winter Break Upgrade Framework (pdf: 378 KB )
  • Documents - List of ITS documents
  • Instructional Technology EA (image: png: 30 KB )
  • Technical Implementation (Wiki) - link
  • UAS IT Governance Groups (pdf: 26 KB )
  • Organizational Impact Calendar (pdf: 459 KB )
  • UAS ITS Job Classifications (pdf: 110 KB )
  • UAS Network Wiring Standard (pdf: 544 KB )
  • Web Course Management
    • Strategic Direction for Web Course Management (pdf: 123 KB )
    • Learning Management System Timeline (pdf: 218 KB )
    • Course Website Activity, Fall 2012 (pdf: 284 KB )
    • CASE STUDY: Collaborative Technology Development (pdf: 674 KB )
  • Archive Documents
    • UAS Online Strategy Matrix (pdf: 15 KB )
    • Configurable Feature Set (pdf: 20 KB )
    • Enterprise Architecture at UAS (pdf: 211 KB )
  • Secure Documents (UA username required)
    • .htaccess
    • UAS 2016 External Review of IT (pdf: 322 KB )