Covid-19 Office Operations
Our offices are available for phone or video appointments. Email or call for more information. For information, please visit the UA coronavirus information website.
Students who are sponsored by a company, local, state, federal or international governmental agency, or a branch of the U.S. military may be eligible to have all or a portion of their bills sent directly to the sponsor. We must have a letter of authorization or purchase order on file before the award can be processed. Once processed and a bill is generated, payment by the sponsor is due upon receipt.
The charges paid by the agency/donor/sponsor can vary — some will pay tuition and mandatory fees, others will also pay for housing, dining, books, or other charges. Students are responsible for paying any charges not authorized by the agency by the fee payment deadline.
It is up to the student to gain the appropriate authorization from the agency/donor/sponsor they are working with. We cannot process anything until we have written authorization from the agency/donor/sponsor nor can we contact them on the student's behalf. It is the student's responsibility to ensure the Student Accounts Office receives the authorization prior to the payment deadline.
There is no standard form as each agency is different in the information it requires to be billed correctly. Some companies will write an official letter stating what they are willing to pay. Others have an agency-specific form. Regardless of the format, all contracts or letters must include the following information:
- Student’s name
- Student’s 8-digit ID number
- Specific charges to be covered (e.g., tuition, fees, room and board)
- Date the award applies to (e.g., fall only, spring only, fall and spring)
- Agency/sponsor name and contact person
- Agency/sponsor mailing address
- Agency/sponsor phone number
- Agency/sponsor fax number
- Purchase order number (for government contracts)
Agencies must submit the contract or letter authorizing payment to Student Accounts.Fax: 907-796-6006
Email: email@example.comIn person: Student Accounts, Novatney BuildingMailing address:
UAS Student Accounts
11066 Auke Lake Way
Juneau, AK 99801
Billing authorizations must be received by the published fee payment deadline.
Payment deadlines for the 2019-2020 academic year:
- Fall 2019 semester: September 6
- Spring 2020 semester: January 24
- Summer 2020 semester: May 22
Note: A credit will usually appear on the student account within 48 hours of receipt of the contract. This credit does not mean that the university has received payment from the third party; it means authorization has been received. If the agency/sponsor does not pay the entire tuition and fee cost, the student must pay the remaining balance before the fee payment deadline to avoid a late-payment charge. Authorizations received after the fee payment deadline are subject to the drop for non-payment process and any reinstatement fees will be the responsibility of the student.
Payments must be made by the agency upon receipt of billing notice. If payment is not received before the next semester begins, the credits will be reversed on the student’s account, and the student will be billed for the unpaid amount (including any applicable late fees). Any charges that are not paid by the sponsor are billed directly to the student.
Payments can be made in the form of a check or credit card.
Make checks payable to the "University of Alaska Southeast". To ensure that check payments are applied correctly and to avoid the student receiving duplicate credit, it is important that payments reference the invoice number and not the student ID number. Checks should be mailed to the address above.
Contact the Student Accounts Office at 907-796-6267.