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Whale Card

Covid-19 Office Operations

Our offices are available for appointments, visit for more information.

For additional information on UA Covid-19 operations, please visit the UA coronavirus information website.

Whale Card Replacement Fee Waived through Spring Semester

Due to COVID-19, the $20 Whale Card replacement fee continues to be waived for the Spring 2021 semester.

What are the Benefits?

Whale Card
  • It's convenient: Using your Whale Card is easier than carrying cash, checks or credit cards
  • It's faster than cash: The Whale Card will always have exact change
  • It's safe: If your Whale Card is lost or stolen, simply email or call (907) 796-6267, and we'll take care of the rest

What can I do with my Whale Card?

  • It's your official UAS ID
  • It's your library card
  • It's your key access to campus buildings
  • It's your key access for residents of on-campus housing
  • It's your access to the UAS Recreation Center (Juneau)
  • It's a way to pay for many things around campus including dining service locations, as well as campus stores and on-campus housing laundry facilities

How can I apply for my Whale Card?

Due to restrictions due to COVID-19, all students and staff should use the "Distance students" instructions below. Please contact with any questions.

On campus

  1. Fill out the Whale Card Application Form
  2. Take the completed form to Student Accounts to receive your Whale Card

Distance students

Distance students can apply for and receive Whale Cards via mail.

  1. Fill out the Whale Card Application Form
  2. Scan a current, valid picture ID (state ID, driver's license, passport, military ID, etc.)
  3. Take an eligible digital photo of yourself (head and shoulders close up photo of just yourself). We accept JPG and PNG formats (.jpg / .jpeg or .png)
  4. Send all required documents to or fax to (907)-796-6006

Once issued, the Whale Card will be mailed to the address listed on the student’s university account or to their local campus for pickup. You can check and update your address on UAOnline

How much will it cost to get my Whale Card?

You must be a currently registered student or an employee to get a Whale Card. There is no charge for your first card.

How to replace a lost or stolen Whale Card?

Come by our office to replace a damaged, lost or stolen card. You will be charged $20 for a replacement. This fee may be waived if you are exchanging for a damaged card or if you have an official name change. We cannot print out a card with your new name until the change has been made by the Registrar's Office.

Dining Dollars and Whalebucks

What's the difference between "Dining Dollars" and "Whalebucks"?

Dining Dollars are used for food purchases only at the on-campus dining facilities as well as at the campus stores. They cannot be used for non-food purchases. In addition, Dining Dollars accounts do not carry over from one term to another.

Whale Bucks can be used at any of the campus stores as well as for housing laundry facilities.

How do I add Whalebucks?

There are a few different ways to add Whalebucks to the Whale Card:

  • Through the eAccounts website
  • Through the  iOS or Android mobile app
  • By visiting the Student Accounts office
  • By using the machines located at John Pugh Hall or at the Main Housing Lodge

Please note

  • unused Whalebucks expire after 18 months
  • unused Dining Dollars expire at the end of every term, and no refunds are available
  • there will be a $10 administrative fee for Whalebucks account refunds or transferring money from a UAA Wolf or UAF PolarExpress Card