Navient and Sallie Mae Refund Information

You may have received a refund check from Navient or its parent company Sallie Mae regarding a settlement having to do with late fees and disclosure statements.  You may have received a letter from Navient, even if your loan lender or servicer was Sallie Mae during your repayment.  These are valid refund checks being issued as part of a settlement agreement between Sallie Mae, Navient, the Department of Justice and the Federal Deposit Insurance Corp.  For more information regarding the settlement, you should call the phone number on your letter.

For more information on how your refund was assessed you can call the below numbers Monday-Thursday 8am-9pm EST, Friday 8am-8pm EST:

If your letter is from Navient call: 1-844-359-4410

If your letter is from Sallie Mae call: 1-855-364-3119

How to Retrieve Your Tax Return Transcript

The Department of Education is requiring students to submit a TAX RETURN TRANSCRIPT if selected for verification. You can choose to link your taxes to your FAFSA by using the IRS Data Retrieval Tool in place of submitting a tax transcript.For detailed instructions please view our IRS Tax Return Transcript Request Instructions.

  You can obtain your tax transcript one of three ways:

• Order one online at www.irs.gov
• Call 1-800-908-9946
• Fill out the tax form 4506T-EZ

 Adjustments