Our primary goal is to constantly improve the technology service received by our University Community.
A new license server has been put into production, and the software previously mentioned (AutoCAD, Maple, MatLab, Erdas) should be available again for use. If you are still receiving licensing issues, the licensing information will need to be updated on your computer. Please contact the Helpdesk to do so at (907) 796-6400, or firstname.lastname@example.org.
The issues accessing UAS Online and Black Board earlier this morning have been resolved.
We are receiving reports of issues logging into UAS Online and Blackboard course sites. Technicians are aware and currently working to resolve the issue.
Due to a failure earlier this week of a software license server, several programs are not currently available for use, and will display a license error when opening.
The following programs are affected: AutoCAD, Maple, MatLab, Erdas
Technicians are working on restoring this service, and expect the issue to be resolved later today. An update will be posted when available.
UAF is currently experiencing connectivity issues on their network again, which is affecting access to the following reported services:
- UAF Phones
There may be a number of other services hosted by UAF which are also affected. UAF is working to resolve the issue ASAP.
Regional IT Help Desk
11120 Glacier Hwy
8/9 - 9/1
Mon-Fri - 8AM-5PM
Sat & Sun-Closed
Regular Fall Hours
Sun - 1 - 5 PM
Mon - Fri - 8AM - 8PM
Sat - Closed