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Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Fall 2019

Sunday: 11:00 AM - 5:00 PM
Monday - Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: CLOSED

Holiday Closure

Labor Day: September 2

Thanksgiving:
  Closing at 5:00 PM
   November 27
  Completely closed
   November 28-December 1

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Wednesday, November 13, 2019
Scam/Phishing Alert
09:19:34 AM
Tuesday, November 12, 2019
System Restored: UAS Online 11/12/19
06:29:08 PM
Monday, November 04, 2019
Service Restored: Banner 9 11/4/19
09:49:38 AM
Monday, November 04, 2019
Service Outage: Banner 9 11/4/19
09:11:52 AM
Thursday, October 17, 2019
Power Restored: Juneau
11:13:11 AM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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