Current Status: All Systems Operational
This Week: The latest Java updates (version 8) have been removing security settings for Collaborate.
Go to Configure Java in your control panel (PC) or System Preferences (Mac)
Click Security on the upper tabs
Change Security level to High (or the lowest setting available)
Add this URL to the exception list:
Connect to the UAS Helpdesk
UAS Helpdesk Contact Info and Hours
Regional IT Help Desk
11120 Glacier Hwy
Spring Break Hours (March 15th - March 21st)
Sun - 1PM - 5PM
Mon - Thur - 8AM - 5PM
Fri - CLOSED
Sat - CLOSED
Regular Spring Hours
Sun - 1 - 5 PM
Mon - Fri - 8AM - 8PM
Sat - 9 AM - 12 PM
Java Security Settings for Mac
Java Security Settings for Windows
The following services will have a scheduled interruption of service on Thursday, March19th between 7AM - 8AM for brief system maintenance. Please contact the UAS Helpdesk (796-6400) if you have any questions.
Juneau Campus File Server
Juneau Print Server
Filemaker Pro Server
The following network outages will occur over Spring Break:
1) Egan Wing 3/16/15 (All Day) - Outage will affect all wired, wireless and phones in the Egan Wing.
2) Student Housing Lodge 3/17/15 (All Day) - Outage will affect all wired, wireless, and phones in the lodge, and may temporarily affect the student housing wireless network for no longer than 10 minutes.
3) Student Housing C Building 3/18/15 (1-5PM) - Outage will affect wireless coverage in this building.
The main UAS web server was unavailable on Thursday night from approximately 8:30pm-9:00pm. There was a second outage on Friday morning from 3:00am-7:30am. The UAS web pages and any redirects to other systems like UAS Online were unavailable.
UAS Blackboard Collaborate service has been restored.
A number of UAA services are experiencing outages which affect UAS. The UAS Blackboard Collaborate service is currently unavailable. We do not have an official estimated time to restore service from UAA.
MS Lync is also currently unavailable.