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The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. 

Contact Information

Helpdesk Hours

MON-FRI: 8:00AM – 5:00PM

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Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Library 103, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links


Friday, April 22, 2016
Blackboard Assignment Submission Error
11:59:29 AM
Thursday, April 21, 2016
UAS Voicemail
04:02:34 PM
Thursday, April 21, 2016
Outage Report
01:25:43 PM
Tuesday, April 12, 2016
Services Impacted: Voicemail forwarding
08:55:09 AM
Tuesday, April 12, 2016
System Restored: UAS web 4/11/16
08:03:34 AM

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