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Current Status: All Systems Operational

Thursday: The main UAS web server experienced an outage on Thursday night from approximately 6:30pm - 7:30pm. The outage affected pages of the main web page and any redirects from the main site to other websites.  

Helpdesk Notifications

Thursday, January 15, 2015

Secondary Network Outage Report - UAS Campus

At approximately 5:30PM, NDS received a report of wireless and partial VDI outages at the TEC.  Further investigation confirmed that most ACS TLS circuit supplied sites were experiencing network connectivity issues.  NDS staff worked with OIT network engineering to resolve the issue by 8:30PM. 

Ward F. Ward 09:09:25 AM
Wednesday, January 14, 2015

Network Service Restored - All UAS Campuses

The network outage affecting the TEC, NSRL, and Gitkoff bldgs, and the Ketchikan and Sitka campuses has  been resolved. At approximately 11:55 connectivity was restored to all location.  Technicians are continuing to troubleshoot the root cause of the issue.

Ward F. Ward 12:24:56 PM
Wednesday, January 14, 2015

*Update* Network Outage - Multiple UAS Campuses Affected

The ACS Circuits to TEC, NSRL and Gitkov are down, and connectivity to Ketchikan and Sitka are also affected. The outage began around 10am. This outage affects phones and data to the affected locations. ACS Techs are looking into the issue.
 

Ward F. Ward 11:09:08 AM
Wednesday, January 14, 2015

Network Outage - TEC, NSRL and Gitkov Bldgs.

The ACS Circuits to TEC, NSRL and Gitkov are down. The outage began around 10am. This outage affects phones and data in the building affected. ACS Techs are looking into the issue.

Ward F. Ward 10:53:31 AM
Thursday, January 08, 2015

Scheduled Outage - UAS Blackboard

UAS Blackboard will be unavailable on Friday, January 9th from 7am – 7:30am for a system reboot.

Ward F. Ward 04:30:41 PM

Regional IT Help Desk

Whitehead Bldg 208B
11120 Glacier Hwy
Juneau, AK
99801
Mailstop: WH1
Hours:

Regular Spring Hours
Sun - 1 - 5 PM
Mon - Fri - 8AM - 8PM
Sat - 9 AM - 12 PM


Campus Closures
January 19th
March 20th

 
 

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