Skip to content
 Scroll To Top

Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Sunday
Closed
Monday - Friday
8:00 AM - 6:00 PM
Saturday
Closed

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemails on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Friday, July 21, 2017
System Restored: UAS Online 7/21/17
12:02:58 PM
Friday, July 21, 2017
System Outage: UAS Online 7/21/17
09:44:04 AM
Monday, July 17, 2017
Friendly Reminder: Phishing season is never over
11:49:36 AM
Friday, July 14, 2017
Scheduled Outage: Phone System 7/19/17
08:31:16 AM
Friday, July 14, 2017
Services Restored: Phones and Network 7/13/17
08:26:04 AM
 

Can't find the answer?

Search the Helpdesk site.

Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

Content maintained by Helpdesk.