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Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801


Summer Hours


Monday - Friday:
8:00 AM - 6:00 PM


The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links


Friday, July 06, 2018
System Operational: Banner and ELMO 7/5/18
10:15:54 AM
Tuesday, June 26, 2018
System Restored: Banner 6/25/18
07:28:31 AM Banner Restored OIT
Monday, June 25, 2018
System Outage: Banner 6/25/18
03:42:51 PM
Thursday, June 21, 2018
System Maintenance: Saturday 6/23/18
10:19:09 AM Maintenance Updates Servers Reboot ELMO UASHome Juneau Campus File Share Juneau Synchronization Service
Monday, June 04, 2018
System Restored: Banner 6/4/2018
12:03:40 PM

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