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The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. 

Contact Information

Helpdesk Hours

SUN: CLOSED
MON-FRI: 8:00AM – 7:00PM
SAT: CLOSED

HOLIDAY CLOSURE: July 4th and 5th  

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UAS Email

UAS is in the process of transitioning to using UA Google, as part of a move to unify the University of Alaska system. More information about this transition can be found here. All documentation is actively being updated, as we discover new changes to the system.  Our full email page is available here

To access your new Google email: http://google.alaska.edu/ or the Gmail link from the top navigation bar on this page.

To access your old Exchange email: https://mail.uas.alaska.edu/owa/

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Library 103, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Sunday, June 26, 2016
Service Restored: Blackboard 6/26/16
01:30:59 PM
Sunday, June 26, 2016
Blackboard Outage: Post-Maintenance
11:15:51 AM
Saturday, June 25, 2016
Service Restored: Blackboard
11:44:12 AM
Thursday, June 23, 2016
Scheduled Maintenance: Network 6/24/16
09:56:06 AM
Wednesday, June 15, 2016
Breaking News: Juneau Power Outage 6/15/16
11:51:37 AM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

helpdesk@uas.alaska.edu

 

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