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Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Sunday
11:00 AM - 5:00 PM
Monday - Thursday
7:30 AM - 7:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Holiday Hours: Thanksgiving weekend
Early Closure: 6:00 PM
  Wednesday 22nd
Complete Closure: All day
  Thursday 23rd - Sunday 26th

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Monday, November 06, 2017
Scheduled Maintenance: UAS Firewall Upgrade 11/12/2017
02:02:01 PM
Wednesday, October 25, 2017
System Restored: Banner 10/25/17
11:34:56 AM
Tuesday, October 24, 2017
Friendly Reminder: Keep an eye out for spam 10/24/17
09:52:07 AM
Monday, October 23, 2017
System Impacted: Banner 10/23/17
09:31:50 AM
Monday, October 23, 2017
System Restored: UAS Online 10/21/17
09:23:56 AM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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