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Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Fall 2019

Sunday: 11:00 AM - 5:00 PM
Monday - Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: CLOSED

Interim Hours

  Monday 12/16 - Friday 12/20
  Monday 1/6 - Friday 1/10
Open 8:00 AM - 5:00 PM

Holiday Closure: Winter Break

December 21-January 5th

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Friday, December 06, 2019
Service Restored: Banner 12/6/2019
02:05:00 PM
Thursday, December 05, 2019
Service Restored: Banner 12/5/19
03:12:53 PM
Thursday, December 05, 2019
Service Outage: Banner 12/5/19
02:18:45 PM
Thursday, December 05, 2019
Service Restored: Banner and UA Online 12/5/19
01:33:32 PM
Wednesday, December 04, 2019
Service Restored: Banner and UA Online 12/4/19
04:41:42 PM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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