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Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801


Monday - Friday
8:00 AM - 6:00 PM
CLOSED: Monday May 29th for Memorial Day

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemails on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links


Thursday, May 25, 2017
System Restored: CAS Authentication 5/25/17
08:44:52 AM
Thursday, May 25, 2017
System Outage: CAS Authentication 5/25/17
08:13:43 AM
Wednesday, May 24, 2017
Scheduled System Impact: Phone Services 5/25/17
03:35:13 PM
Monday, May 22, 2017
Services Restored: UAS Online 5/22/17
11:47:41 AM
Friday, May 19, 2017
Voicemail issues resolved
01:13:55 PM

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