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Build Request Form

  1. Please read, complete and submit the Build Request form.
  2. The form will be reviewed within one business day by the Helpdesk.
  3. The Helpdesk will notify you when the form is approved and follow-up with you to schedule a date for service. The service date will be entered into the Helpdesk's calendar.
  4. A work order is entered on the service date and the computer will be picked up or dropped off (depending on what was arranged during the follow-up).
  5. Work will be completed by NDS within 3 business days. The Helpdesk can provide updates on the work status at your request.

More information about the Replacement Process

UAS ITS will make every effort to place the staff/faculty build on departmentally purchased hardware, but cannot guarantee that it will work with every device. Departments should be aware that they may need to return the device(s) if found to be incompatible with our build, or assume responsibility for them as departmentally managed computers.

Contact Info

Fill in information about the primary contact for the Work Order.

Computer Info

Provide information about the computer being built.

On a PC you can find your computer name by right clicking in the My Computer icon on your desktop. Then choose properties/Computer Name.

On a MAC, depending on your operating system (OS) version, the name will display on the log-in screen. In other OS versions the computer name can be found in Apple Icon -> About this Mac -> More Info

 

Computer Replacement

If you are not replacing an existing computer, skip to Additional Information.

Would you like to continue to use the old computer?

If maintained, where will the old computer be located?

If the computer no longer needed, provide the Fund and Org for surplus.

Additional Information

One item per line please.

The UAS campus build is pre-populated with much of the most commonly used software (see Core Software). Please articulate any specialty software that you may have asked IT Services to install in addition to this core build.

 

Please Note: While we make every effort to move your settings over, it is not always possible. Some or all of your application settings may not be preserved in the Rebuild process.

 

Can't find the answer?

Search the Helpdesk site.

Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

Content maintained by Helpdesk.