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Current Status: All Systems Operational

Last Friday: Between aproximately 8:50am and 10:00am, OIT confirms a system-wide outage of UAOnline. This outage limited access to related uaonline.alaska.edu systems, including Banner.

Helpdesk Notifications

Friday, December 19, 2014

Scheduled Maintenance Monday - UAS Blackboard

The UAS Blackboard system will be unavailable on Monday, December 22nd from 8am – 12pm to apply Blackboard updates.

Ward F. Ward 01:46:30 PM
Thursday, December 18, 2014

Scheduled Maintenance Complete - Mail Server

The UAS Mail Server maintenance was completed ahead of schedule, and is fully operational.

Please contact the Helpdesk at 796-6400 (Tollfree: 1-877-465-6400) if you have any questions.

Steven Gross 12:36:38 PM
Wednesday, December 17, 2014

Scheduled Maintenance Tomorrow - UAS Online Server and Email/Microsoft Exchange - 12/18/14

UAS Online Server
UAS Online will undergo system maintenance on Thursday, December 18th from 9AM - 1PM on each of the UAS Online servers. Each server will be serviced individually and allow us to keep UAS Online operational. However, users may experience occasional disruption of services.

Email / Microsoft Exchange
The UAS mail server will undergo server maintenance on December 18th from 7AM - 1PM. Users can expect intermittent disruptions during required system reboots.

Joel Mundy 10:10:16 AM
Tuesday, December 16, 2014

Scheduled Network Outage - NSRL, TEC, & Gitkov Buildings

ITS will be performing network diagnostics on Thursday and Friday. During this time the NSRL, TEC, and Gitkov buildings may experience temporary interruptions in network connectivity affecting internet and phone service.

Ward F. Ward 02:42:33 PM
Thursday, December 11, 2014

Scheduled Maintenance - UAS Online Server and Email/Microsoft Exchange - 12/18/14

UASOnline Server
UAS Online will undergo system maintenance on Thursday, December 18th from 9AM - 1PM on each of the UASOnline servers. Each server will be serviced individually and allow us to keep UASOnline operational. However, users may experience occasional disruption of services.

Email / Microsoft Exchange
The UAS mail server will undergo server maintenance on December 18th from 7AM - 1PM. Users can expect intermittent disruptions during required system reboots.

 

 

Steven Gross 07:48:16 PM

Regional IT Help Desk

Whitehead Bldg 208B
11120 Glacier Hwy
Juneau, AK
99801
Mailstop: WH1
Hours:

Regular Fall Hours
Sun - 1 - 5 PM
Mon - Fri - 8AM - 8PM
Sat - 8 AM - 5 PM


Interim Session Hours (12/15 - 12/23, 1/5 - 1/9)
Sun - CLOSED
Mon - Fri - 8AM - 5PM
Sat - CLOSED

Campus Closed December 24th - January 4th

 
 

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