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Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Fall Semester

Sunday:
11:00 AM - 5:00 PM

Monday - Thursday:
7:30 AM - 7:00 PM

Friday:
7:30 AM - 5:00 PM

Saturday:
CLOSED

Holiday Hours

We are closing early Wednesday, November 21 at 5:00 PM

Thanksgiving closure: November 22nd-25th

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Friday, November 16, 2018
System Impacted: Banner Systems 11/14/18
08:56:50 AM
Sunday, November 11, 2018
Services Restored: UAS Online and SSO 11/11/18
04:23:18 PM
Sunday, November 11, 2018
Services Impacted: UAS Online and SSO 11/11/18
03:54:13 PM
Tuesday, November 06, 2018
Phisherman Spotted!
09:31:38 AM
Wednesday, October 31, 2018
Banner 9 Restored
06:12:16 PM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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