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The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. 

Fall Hours
Sun - 1PM - 6PM
Mon-Fri - 8AM - 8PM
Sat - 9AM - 5PM

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Library 103, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links


Monday, November 23, 2015
Service Restored: Blackboard 11/23/15
01:45:54 PM
Monday, November 23, 2015
Blackboard Outage: 11/23/15
01:09:46 PM
Monday, November 16, 2015
Service Restored: Blackboard 11/16/15
01:07:39 PM
Monday, November 16, 2015
Blackboard Outage: 11/16/15
10:35:31 AM
Wednesday, November 11, 2015
Service Restored: Blackboard, 11/11/15
06:56:22 PM

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