Our primary goal is to constantly improve the technology service received by our University Community.
The Blackboard system will undergo a reboot on Tuesday, September 30th from 12:15pm - 12:30pm to resolve an issue with the My Grades feature.
UAS Blackboard experienced network connectivity problems beginning around 3am. The system was restored at approximately 8am.
Effective Sunday, September 21st, the UAS Junk mail settings will change to automatically delete messages after 6 weeks of being flagged/marked as “junk” mail. Users are encouraged to monitor their “Junk E-mail” folder for messages designated as spam before the messages are automatically deleted.
General Tips – Managing Your Junk Folder
What messages are sent to the Junk Folder?
Any messages flagged as spam will be automatically sent to your junk folder.
How do I “unjunk” a legitimate message?
You can move legitimate messages from the Junk folder to your Inbox and “whitelist” any senders you trust.
Click on the “Junk E-mail” folder.
Find the message, right-click and select Junk > Not Junk.
Check the box to add the sender to your “whitelist” of trusted senders.
Outlook Web App (UAS Webmail) Users
After logging in, click on the gear icon in the upper-right > click "Options.”
Click on "block or allow" on the left to access your safe senders.
Similarly, you can use these steps to access your "Blocked Senders" list to block any spam addresses that may be getting through the filter.
What if I don't use Outlook?
Users that do not use Outlook as their email client are encouraged to use the Outlook Web App to manage their Junk Mail settings. You can reach the OWA at mail.uas.alaska.edu.
If you have any further questions, please feel free to contact the UAS Helpdesk at (907) 796-6400, or firstname.lastname@example.org
Several UAS services experienced slowness and login problems on Sunday morning due to an unresponsive Active Directory domain controller. Services including UAS Online, Email and ELMO were impacted starting around 4am. The issue was resolved Sunday at approximately 1pm.
Regional IT Help Desk
11120 Glacier Hwy
8/9 - 9/1
Mon-Fri - 8AM-5PM
Sat & Sun-Closed
Regular Fall Hours
Sun - 1 - 5 PM
Mon - Fri - 8AM - 8PM
Sat - Closed