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Working Remotely

Need a printable guide?

We have compiled this page along with a guide for all the available resources in our Working Remotely Guide for easy printing.

If you have been asked to work from home or travel for work, review the guide below. Keep in mind that everyone's job position is unique. Every service and available feature will not fit each university role.

As you review the guide below, think of what tools you will need to complete daily job functions when you are off campus. What will working remotely look like for you? Is this a one-time thing, or will you be working remotely long-term?

5 Simple Steps to Prepare for Remote Work

  1. Talk to your colleagues to discuss the opportunities and barriers to working remotely
  2. Practice signing into and navigating the telephone Self Care Portal
  3. Set up and test your own Conference Now audio conferencing number
  4. Claim your own UA Zoom account and practice setting up meetings
  5. Contact the Helpdesk for additional guidance

Contact the UAS IT Helpdesk for assistance setting up any of the below features or to gain a better understanding of the brief descriptions provided. We are available at uas.helpdesk@alaska.edu, 907-796-6400, and 877-465-6400. More information about many of the tools discussed are available on our website.

Available Resources

Resource Immediate-Short Term Medium-Long Term Full time, Long Term
Telephone Forward phone remotely using Self Care Portal. Contact the Helpdesk for additional resources.
Voicemail Check your voicemail remotely using Cisco Web Inbox or listen to the .wav file in your email notification.
Conferencing Use your phone, Conference Now, Google Hangout, or Zoom. Contact the Helpdesk for additional resources.
Computer File Access Take computer home and use local cached content. Connect to our Virtual Private Network to access networked drives and key access software (non-virtual machines only). Consider moving to a virtual machine and contact the Helpdesk for more information.
Web Resources Many resources are available through the web. Access Google Suite, PageUp, UA Online, and other web resources from any browser. Note that some resources, such as Banner 8 require a connection to the UA Network (VPN when off-campus). Note: Banner 9 does not require a VPN connection when accessed from uas.alaska.edu/pub/banner9.

Working Remotely PDF

 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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